Question about Dell 1815dn All-In-One Laser Printer

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Dell 1815 dn prints lines in faxes going out

My unit prints just fine but when i send out fax they say has lines running vertical about 1/4" apart over the words on the page
when the confirmation page prints out it also has the lines
regular print pages come out just fine
jack

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  • jp7020 Dec 11, 2008

    yes it appears to be happing all the time no matter who i fax to

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Dont think its your printer, try faxing to someone else and see if it happens there too.

Posted on Dec 11, 2008

  • Justin Washburn Dec 11, 2008

    Need to isolate the problem, it may be a pain but move the machine to anoter jack and change cables and try it, lemme know what you get, also hook a phone up to the fax line and see if you have any line noise.

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I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...


The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


Jul 08, 2010 | HP LaserJet 3015 All-In-One Printer

Tip

How to test, and setup the Fax machine on HP multifunctional printers.


Hi.


Please follow the instructions below to install and test the fax on an HP multifunctional unit.

1 - before connecting the printer install the software in the CD provided with the printer on the computer. The fax unit will also work in stand alone mode, but without installing the software you will not be able to control the unit from the connected computer.

2 - Have ready a phone cable. Ensure that the phone cable that you want to use has only two connectors:

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3 - Connect one end of the telephone cord to the telephone jack andthen connect the other end of the cord to the socket labeled 1-Line on the back of the HP fax printer.

918d52a.gif

4 - The multifunction HP is now ready to send and receive Fax.


To send a basic fax:

1. Load your originals.
2. Enter the fax number by using the dial button on keypad.
3. Press START FAX Black.If the device detects an original loaded inthe automatic document feeder, it will send the document to the numberyou entered

If the Fax is not sending, then check that the original is loaded properly, then run the fax test following procedure below:

  1. press Setup
  2. select Tools
  3. select Run fax test
  4. press OK
Or:

  1. Load the original into the input tray.
  2. Press the Setup button (the one with a wrench) on the unit control panel.
  3. Press right arrow, select Tools, then press OK.
  4. On the Tools menu, press the right arrow to select Run Fax Test, and then press OK. The fax diagnostic test prints.
  5. Review the report.
If the test does not return ALL PASS , then setup the fax manually.

Change the HP fax settings
  1. Disconnect the telephone cord from the single-line telephone and then plug it into the port marked 1-Line at the back of the HP product.
  2. Press the Setup button (the one with a wrench) on the product control panel.
  3. Press the right arrow to select Basic Fax Setup or Advanced Fax Setup, then press the right arrow again to change settings to the settings listed in the table below.
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After verifying Fax settings, try again sending a fax.

If still no luck, try calling the HP number listed on your user manual. In that case there may be a fault.

Also ensure that you do not have a VOIP phone rather than a landline phone, in that case setup will be completely different.

You can find driver software and manuals using the link below:

HP SUPPORT.

Regards.


on Feb 26, 2010 | Printers & Copiers

1 Answer

Can send but not receive faxes. dell 1815 dn. I can do everything else, just not receive faxes, went through help lists and have follow everything to no avail...i need it to work:(


Did you check the "answer call after x rings" option?
It sometimes defaults to 7 rings, at which time the sending fax machine has given up already.

You find the settings here: "Fax -> Fax Defaults -> Rings to answer"

If this solved your problem - great!...If not, just come back and leave a comment - I'm happy to help.

May 22, 2010 | Dell 1815dn All-In-One Laser Printer

2 Answers

2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Printers & Copiers

1 Answer

How to get the all in one fax / copier /printer to stop printing a report after each incoming and out going fax. It waistes ink and paper.


1 Click Start Programs or All ProgramsDell PrintersDell Photo AIO Printer
964
Dell All-In-One Center.
2 From the Dell All-In-One Center, click the Maintain/Troubleshoot tab, and then click
Display the Printer Setup Utility.
Printer Setup Utility Tabs
On this tab: You can:
Send • Enter your name and fax number.
• Select a maximum send speed and a print quality for outgoing faxes.
• Choose whether to scan the entire document before dialing the number.
• Choose whether to use error correction.
• Select when to print a fax usage report.
• Select when to print a fax activity report.

this information is from the manual found here
http://support.dell.com/support/edocs/systems/PRN964/en/om/om_en.pdf

I hope this helps

Mar 12, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

My fax Machine has lines going each page that prints out


Get a can of air, open the unit and blow it out.
Also, clean the glass.
That should help solve the problem

Jan 08, 2009 | Brother MFC 4800 All-In-One Laser Printer

1 Answer

Lines going thru the pages of fax i send


you ma try to make a copy see if have lines through the page if does, you may go to document feed unit open the cover you may see a piece glass just use alcohol to clean it should take care your problem

Dec 13, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

4 Answers

My model Kodak 5500 printer/fax


Just found your post and I'm having the same problem. Everything else seems to be working correctly. I can copy, scan, print and I THINK I can send a fax correctly, I should have called the person and made sure it arrived. However, I cannot receive faxes. I have an answering machine on the line, but it is not plugged into the Kodak Pinter, it is in another room. The answering machine answered the call, the FAX noise came across, but the Kodak Printer never picked it up and printed out the fax. I think I have all the settings correct, but the instructions are not very clear. Do you think I HAVE to have the answering machine plugged into the Kodak Printer? That doesn't make sense, but I might try it.

Feb 02, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Black vertical line appears on faxes i send and receive


Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz

Dec 03, 2007 | Samsung CLX 3160fn All-In-One Printer

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