Question about Dell 1815dn All-In-One Laser Printer

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Dell 1815 dn prints lines in faxes going out

My unit prints just fine but when i send out fax they say has lines running vertical about 1/4" apart over the words on the page
when the confirmation page prints out it also has the lines
regular print pages come out just fine
jack

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  • jp7020 Dec 11, 2008

    yes it appears to be happing all the time no matter who i fax to

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  • 116 Answers

Dont think its your printer, try faxing to someone else and see if it happens there too.

Posted on Dec 11, 2008

  • Justin Washburn Dec 11, 2008

    Need to isolate the problem, it may be a pain but move the machine to anoter jack and change cables and try it, lemme know what you get, also hook a phone up to the fax line and see if you have any line noise.

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1 Answer

Vertical Lines through incoming faxes and copies.


Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC's
primary corona wire for printing may be dirty, or
the sending party's fax scanner may be dirty. Clean
your primary corona wire (see pages 13-18), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.
1 Carefully turn the drum unit upside down.
2 Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
3 Return the tab to the Home
position (  ) before
reinstalling the drum unit.

Jan 31, 2011 | Brother IntelliFax-2920 Plain Paper Fax,...

2 Answers

The ride side of my faxes and copies are black, any ideas?


Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Dec 31, 2010 | Brother IntelliFax-4100e Fax

1 Answer

I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...


The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


Jul 08, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

Can send but not receive faxes. dell 1815 dn. I can do everything else, just not receive faxes, went through help lists and have follow everything to no avail...i need it to work:(


Did you check the "answer call after x rings" option?
It sometimes defaults to 7 rings, at which time the sending fax machine has given up already.

You find the settings here: "Fax -> Fax Defaults -> Rings to answer"

If this solved your problem - great!...If not, just come back and leave a comment - I'm happy to help.

May 22, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Some lines are missing when receiving faxes


Horizontal or vertical? Or do you mean lines of text?
Did you try to copy a document? If the copy is fine, then the fault is on the sending side, or there are severe transmission errors.
If the copy exhibits the same faults as the received faxes, then something is wrong with the printing part of your fax, and solving the problem will depend on the printing technology used (inkjet - clogged heads, need cleaning, or empty ink, needs replacing etc.)

Feb 10, 2010 | Office Equipment & Supplies

1 Answer

Lines going thru the pages of fax i send


you ma try to make a copy see if have lines through the page if does, you may go to document feed unit open the cover you may see a piece glass just use alcohol to clean it should take care your problem

Dec 13, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

Black vertical line appears on faxes i send and receive


Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz

Dec 03, 2007 | Samsung CLX 3160fn All-In-One Printer

3 Answers

Even vertical lines on fax/copy


TYPICALLY SF900 FAX USES A DIFFERENT CIS SCANNER , THSI SORT OF INDICATION IS EITHER SMPS BAD OR CIS SCANNER BAD. HAPPY FAXING OMNIRESENT

Sep 16, 2007 | Panasonic KX-FHD331 Plain Paper Thermal...

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