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The problem is in the laser pickup assembly, over time it becomes weak until it can no longer read the information, one possibility is to use a CD cleaning kit and follow instructions, this will clean the optical lens and in some cases bring it back to life. If this fails cheaper to replace the item.
With mine, it was the drive belts for the cd drawers, which were stretched and rigid.
Open the case. Remove the 4 screws that hold down each cd drive. Push the drives out enough so you can pull the silver facing off the sliding try by pulling it up. Now you can lift out the cd drives, removing all the connectors as you go.
Flip the white plastic slider underneath each drive and you can mechanically open the slide tray. This reveals the little motor and rubber pulley belt that operates the slide tray. If the belts are broken, perished, rigid or something, get something similar from your local electronics parts store (a couple of bucks each belt), and reassemble.
First thing to do is disconnect the unit from the mains supply for 15 mins to allow for a hardware reset,and then power it up and try again.
If it does not come up, then the power supply has been damaged by a power surge associated with the outage. You may have no choice but to take the unit to an authorised HK repairer. Let me know how you get on with resetting the unit. Please take the time to rate this solution. Happy to talk to you more about it. Cheers
I had similar problem with both drawers. The belt from the drive motor to the drawer pulley is worn. mcmelectronics.com has two belts 42-1050, 42-045 that are close enough in size to work. Remove cover, press down on tray, slide tray forward about half way and you will see the worn belt. Total cost of fix is about $12.