Basically the phone went blank in my hand. And now when i reset it, which i have to take the battery out to do, It has the button lights on, and the camera lights on. I seen some solves saying install an update, but how am i going to do that if the phone let me do anything.
To update the SW in the phone you need a DCU-65 USB-cable and a pc with internet access to connect it to. Download the SonyEricsson Update Service program and install it. Remove the battery from the phone, press and hold the "C" key on the phone while inserting the battery (do NOT let go the C-key), connect the cable to the phone and the PC and wait until the pc har identified the phone. Now you can let go the C-key and proceed with the upgrade.
If this does not work in any way the phone is busted and needs to be repaired by a brand-workshop, but it will probably cost more than a new phone....
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I bought this cell phone off ebay thru a hong kong dealer what a mistake. This is the second phone they shipped me but not without extra expense for me and now this phone screen went blank in 1 day after receiving it. I just plan on sending it back and filing a complaint on ebay.
Seems like these cell phones need to be RECALLED.
I dropped my G1, picked it up and it was fine went home a few hours later starting going through my apps it started running weird then it shut off...I took the battery out and put it back in when i did that it vibrated telling me there was life in the battery but the screen stayed blank no G1 intro no android nothing...then screen is not black but a grayish white depending the angle you hold the phone at. I called my carrier we did the reset nothing happened its still stuck at the blank screen? Any help with this?
I was talking on phone in the car. Made a quick call. Everything work fine. Than the screen went blank white. I can't see the screen of any application. I take the battery out to see if it would reset the phone and turn it back on. It went straight back to the blank white screen. I try another solution. I use my home phone. Call my phone. It signal as it was off mode. Straight to answering machine. Red light flashes....I then, hold #1 to get voicemail. It did work. So my service is good. So my problem is how can I solve the blank screen issue? Has it happen to anyone before. Battery strong and it's not low on battery level. Thanks for any suggestions.
did you drop your phone
well if you did you jarred the screen loose from connector
if you didnt drop it
then make sure phone is on and do what they call a cold boot
pull the battery out remove sim blow on sim and place back in phone