Question about Kenmore 52572 / 52574

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Ice maker trap door does not shut completely

When we dispense ice from the ice maker in the door, the trap door remains slightly open causing the inside chute to frost up preventing cubes to be dispensed. This apparently is caused by the warm humid air leaking into the freezer through the trap door. How do I remove the ice maker door assembly to repair the problem?

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  • 4889 Answers

SOURCE: Frost forming around ice dispenser inside side by side Fridge

The presence of frost indicates that the dispenser(ice) probrably isn't closing all the way once you get ice. This allows warm air to rise up, condense and form frost. In all likelihood the solenoid that controls the opening and closing is bad and needs to be replaced.

Posted on Jul 10, 2008

  • 639 Answers

SOURCE: Frost buildup in icemaker

Peace Friend,
ngfam1 At your service!

There are many parts in this component that may be the culprit .
One or more will need to be replaced.
This is not easy to diagnose. I've seen service order parts 2 or 3 times till they completed the ice maker repair on a side by side fridge!
Usually it is outside air leaking ever so slightly through the ice door hatch!
Even for the experienced teach some times he may have to try a couple of part replacements, because it is not always visible with the eye!
If I were there hands on it would be fixed and better now!

You need a hands on tech for this repair!

Below I referred you to a great service nation wide!
They only charge $75. around here, too!
Which is a very good service charge as things go around the country!

If none of these tasks remedy the ice problem then here is:
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505
You will be fine
Bless You ngafm1

Posted on Sep 02, 2008

  • 93 Answers

SOURCE: Ice dispenser will only give crushed ice; will not

Your selector solenoid is not working. Next to the auger motor there is a selector. You will see a plastic peice in a hole to the left of the auger.....Try to move it up and down. If it won't move it is more than likely frozen in one spot. Try to defrost it. If that does not work then replace the solenoid.

Posted on Sep 13, 2009

  • 1 Answer

SOURCE: Ice Dispenser clogged with frozen ice

I have the same problem. Found this posting:

Maybe our heater is not working?

Posted on Oct 27, 2009

  • 10 Answers

SOURCE: The chute from the ice cube tray that delivers

this a kenmore made by whirlpool. u need to buy new door chute assembly. Not easy to do if you haven't worked on fridge, best to call an expert to replace it for you.

Posted on Oct 31, 2009

  • 27 Answers

SOURCE: Ice maker will not change back from crushed ice to cubed ice.

you may not of gotten the metal rod on the bottom of the tray back in the right spot. remove the tray and slide it back in if problem persists you probably have a frozen or failed ice solinoid. this is behind the back wall and engages when you have cubed ice selected.remove the back panel and then remove solinoid and let it thaw rub the plunger with a little wd-40 and reinstall if you don't see any signs of the plastic melted or the p[l;unger remains stuck in the solinoid body. if problem reoccures replace the solinoid

Posted on Apr 24, 2010

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1 Answer

LG Freezer ice maker makes ice but wont dispense

There is a mechanical flap (trap door) that should open to allow ice that is being pushed by the auger in the bottom of the bin to fall out. Possibly the solenoid that opens the door does not work, or you just have an obstruction (piece of ice) preventing the door from opening far enough to allow the ice to pass through. Here is some helpful information and instructions.

Mar 19, 2014 | LG LSC23924ST Refrigeration : Refrigerator...

1 Answer

How to make the ice maker work

Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

Sep 04, 2011 | Kenmore Side by Side Refrigerator

1 Answer

Water is dripping from the ice maker into the ice tray

you may have a bad water valve. the valve could be not completely shutting off. when you hear the ice maker begin to cycle open the freezer door and watch it. look to see if the plastic tube coming thru the back of the refrigerator is not leaking after the ice maker has completed its cycle. if it is dripping and running over your water valve is bad.

you may also check the level of the ice maker. sometimes you can be out of level causing a slight leak.

Jul 11, 2010 | Amana DRS2660B Side by Side Refrigerator

1 Answer


Try to take some ice from the dispenser. Remove the glass and open the freezer door to look down inside the dispenser chute and see if the trap door has re-closed. If it remains open warm, humid air will enter the ice bucket and gradually freeze the cubes together. Trap door remaining open is generally caused by a rusted electrical coil which pulls the door open electrically then sticks, unable to re-close. Coil is located behind the panel that operates the dispenser. Relatively easily accessible.

Jul 21, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker will not deposit cubed ice in to glass even when ice cube light is lit come out crushed

This is a problem that can be several causes for this to happen,the first would be that seal on ice door located in dispensor is frozen shut because of bad seal or even crushed ice trapped on seal surface,do not pry open if this is case it needs to thaw using warm water in door opening from inside or hair dryer will do.The second problem could be that mechanism the arm and seal assembly has been damaged and will not work any longer.The third being is your discription doesn't say if the door opens or not and if it does then ice bucket could be frozen to a point it does not operate,faulty door switch can prevent operation,"it won't dispense if the door is open and switch can cause it to think door is open,door must be closed for operation to happen". There is a circuit board in door that can malfunction or the auger motor that runs the ice bucket can fail as well.The last problems should be investigated if the ice door opens and no further operation happens.The answers provided cover all forms of this malfunction known to my knowledge.

Apr 20, 2009 | Refrigerators

1 Answer

Ice maker will not dispense the ice

When you press the lever to dispense the ice, there are multiple switches being activated. Chances are, the one that moves the motor to turn out the ice is bad. Or that motor itself is bad.

Mar 13, 2009 | Whirlpool GS6SHAXLB / GS6SHAXLL /...

1 Answer

Ge, tfx26kpda ww, ice maker only dispences crushed ice

At least yours is making ice. Mine wount even make ice. While toubleshooting my prob, I notice a metal rod on the bottom of the ice tray. This rod opens and shuts a plastic "trap door" in the tray. The position of that door determines whether the ice is crushed or whole. If the trap door is open the ice falls through the dispenser freely. If the door this closed the ice is force thorugh metal teeth where it is crushed then dispensed. Open the freezer door and take the ice tray out. You should see a hole at the back of the freezer that the metal rod goes through. In that hole there is a plastic square that moves up and down. If the set your dispenser to crushed ice, leave the door open, push in the door switch at the bottom, and press the dispenser. The plastic square does nothing while the motor is turning. That allows the door to stay closed and forces the ice through the metal teeth. If you set the dispenser to whole ice and do the same thing the plastic square is suppose to lift up forcing the door open and letting the whole ice drop freely. The plastic square probably does nothing even if you set it to whole ice. That mean the trap door never opens focing the ice to always get crushed.

Unfortunately, I have no solution because mine works and I had no need to investigate further. I hopes this helps you figure out the problem though

Good Luck.

Jan 15, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker not getting water after changing filter

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

2 Answers

Frost buildup on ice/water dispenser

Is the trap door flap closing properly where the ice comes through the door? If open, warm air would be coming in frosting and maybe iceing things up

Aug 27, 2007 | GE GSS25QGPBB / GSS25QGPCC / GSS25QGPWW...

2 Answers

No water or ice through door

sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!

Nov 07, 2006 | Sub-Zero 690 Side by Side Refrigerator

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