Question about NetGear DM602 ADSL-Modem

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Last light on modem not working

I cannot connect to the internet, the light is not going on. I've had this modem for about 2 months and all of the sudden problems. Verizon is saying I need to get a verizon modem they can't support netgear. Frustrating.

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  • lisa_jordan5 Dec 11, 2008

    I did that several times, it still doesn't work.

  • lisa_jordan5 Dec 11, 2008

    okay 3 solid greens still last one won't light up which is internet light

  • lisa_jordan5 Dec 12, 2008

    I was on the phone with netgear for over 2 hours and we had to reconfigure the modem router for some reason. He seemed to think that there is an issue with the cable. All fixed after I couldn't understand a freakin word due to their culturual language (india). I was losing it let me tell you. Then I had to call verizon and get put on hold there a thousand times, but long story short all is fine. My husband said the internet light went out again this morn for a few seconds but came back on. Oh brother, gotta love this...argh! Maybe I better get a new cable just to be sure.

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  • 4,806 Answers

Reset the modem by removing power for a coulpe of minutes and then power it up wait a minute for the modem to reset and then try to connect to the internet

kind regards and please don't forget to rate us

Posted on Dec 11, 2008

  • Lee Hodgson
    Lee Hodgson Dec 11, 2008

    ok then try to reset the modem, you will find a small button or hole underneath or at the back of the unit.
    keep me informed please



  • Lee Hodgson
    Lee Hodgson Dec 11, 2008

    you may have to wait a while for the modem to become ready, check the cables are connected properly

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