Question about HP Photosmart 375 InkJet Printer
This has not occurred before. The cable connections to computer are okay.
Is it because you haven't put your card in properly?
If not turn printer off and reinstall again in laptop/PC and take out everything in Printer and put back in
Posted on Dec 11, 2008
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Me is Vikram Kumar Thumu from India-Hyderabad. I have seen your message and issue on this issue. I would like to provide my suggestions on this issue.
Generally, this issue could happen if the Port selected that is Printer Properties is not same as the Port connected to the Computer or Notebook, if this is the case the Printer starts Printing Blank pages from Computer . The issue could also happen if the Printer software is corrupted.
To resolve the issue I recommend you to check and try out below options:
1. try to restart the Print Spooler.
2. Make sure that you selected the correct port in the Ports tab of the Printer Properties.
Example: If your Printer uses USB cable to connect the Computer, then make sure that it is USB001 or USB002 is selected in the Ports tab of Printer properties.
Note: Make sure that Printer is connected to the USB ports of Computer at Rear End and not in front end. Since, front end USB ports in Desktop Computer are meant for USB flash Drive or other USB devices and not for connecting Printers.
Well, I need much more information of your computer so that I can help you further steps of troubleshooting.
So please let me know below information:
1. Version of Operating System that you are using on your Computer.
2. Please let me know the Printer Model number and Serial number along with Manufacturer.
3. Did you receive any other error messages on this issue?
4. Please let me know cable type ( USB/Parallel) that you are using to connect Printer to the Computer.
Please mail the information at firstname.lastname@example.org, I'll be glad to help you with further information on this issue.
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