Question about Jensen VM9510 Car DVD Player

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Jensen VM9410 DVD/CD Car Player

Hey I got his unit install in my car about 7 months ago. Oneday I inserted a cd in it and it would not take. Finally the CD took, but nothing came on. About 5 secs later the cd was ejected on it;s own. I've tried numerous cd and all are the same. I went back to the local shop where they were the installer and showed them the problem. One of the Tech stated that the gear mechcanism inside is not function properly. We reset the button, but problem still occurs. How do I contact Jensen to replace this or is this something I can do. They have a one year manufacturing warranty.

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Check the amp wires i tink u got the antenna wire in the amp that way when u change to the cd player the power shut off

Posted on May 17, 2007

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If your warranty is still good then definitely is better to get them to do it - (I don't know the model but usually this is quite a nightmare job and the spares required are impossible to get without another dead unit to cannibalise) if you want to contact Jensen - they are part of audiovox - follow the link below; http://www.audiovox.com/webapp/wcs/stores/servlet/contact_us.jsp?type=nprev&catalogId=10001&storeId=10001&categoryId=874323&langId=-1&page=&urlString=&productId=&brand= Hope this helps :)

Posted on Mar 10, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Mar 11, 2007

    Sorry was a bad link should be:
    http://www.audiovox.com/

    Click on Jensen, select multimedia, then select "customer service" all contact details are there.

    Hope this helps more:)

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