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Kelly McCarthy Posted on Jul 16, 2012

I have a Whirlpool Refrigerator model # ET21PKXGW01 the freezer isn't freezing and the fridge isn't as cold as it should be (milk went bad). I did notice right before it stopped freezing/cooling I had the water in my fridge and an ice build up on roof of fridge rigjt side problem. Any guidance would be great as my fiance and I are trying to repair it ourselves. Thank you all.

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  • Contributor 18 Answers
  • Posted on Jul 16, 2012
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Hey how r u today im no specialist but it sounds like a condensor fan if that fan goes your fridge will overheat not allowing proper freezing and or cooling. my family had the exact same problem and my dad was a appliance repair man so he knows about everything when it comes to this stuff..well hope i helped and congrats i hope u and your fiance go far. Jacob Winkler

5 Related Answers

Anonymous

  • 489 Answers
  • Posted on Jun 08, 2008

SOURCE: Freezer/fridge fluctuates freezing/cooling

Yes, that is one problem.  The refrigerant needs to remove the excess heat through the condenser coils.  If the air flow is blocked, it will do those symptoms you described.

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rpbuice

Ron Buice

  • 161 Answers
  • Posted on Dec 17, 2008

SOURCE: Refrigerator side stops cooling

Drain stopped up.
Take out the bottom drawer in the freezer, look at the back wall and you should get a partial view of the bottom of the cooling coils. Directly below these coils is the drain area. You may need a light to see the drain hole. If this area is covered with ice then a hair dryer will help clear this so you can see the drain hole.
I have some O2 tubing that I put down the drain to clear any cloggs. Also, I seal the top of the drain hole around the O2 tubing with tape and use the air from my lungs to clear the drain tube. Pour a little water down this drain hole to make sure it’s clear.

Anonymous

  • 115 Answers
  • Posted on Dec 30, 2008

SOURCE: freezer quit then noticed fridge side not cooling

the relay on your compressor is bad go behind you refrigerator and take off the the bottom panel the relay is on the left side of your compressor usually

Anonymous

  • 43501 Answers
  • Posted on Sep 18, 2010

SOURCE: KITCHEN AID SIDE BY SIDE

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

walesarumi

Wale Sarumi KomputerSolution

  • 6993 Answers
  • Posted on Jun 01, 2011

SOURCE: I have a Whirlpool side

Hello,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

As for the fridge, the same solution but for more details. If refrigerator is not cooling properly can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer goes bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.

1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

I hope the above helps.......

Good luck.

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Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

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