When I print it came out blue. So I deep clean the machine then I print out calibrate sheet. No yellow and only one black. I ran the calibrate program then I reprint calibrate sheet. Still no yellow and only one black.
You may have a faulty printhead. I just purchased a new one and had a time with it. Awful color in picture. Kodak sent me a new printhead and new ink tanks. Now it works great. You may have printhead trouble also, contact Kodak for help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
to resolve the problem try to clean the printhead first, to clean the printhead just press on the menu button, select clean printhead, select deep clean. After you clean the printhead try to re-calibrate the printhead, just go back to the menu the select calibrate printer then select print calibration page. Once you have the calibration sheet, place it on top of the scanner make sure that the blue arrow on the printout is pointing on the yellow arrow located on the top corner of the scanner glass then press on the start button to scan the calibration page. Once the calibration is complete try to make a test print, just go back to the menu then select print demosheet then press ok. If this will not correct the problem you need to call their technical support hotline
I think it may be a faulty printhead. Phone or email Kodak, email email@example.com or phone 1-800-421-6699. option 1.
If its a bad printhead Kodak will send you a free one by overnight air. will also send you a free black and color ink ,cannot beat that.
if your prints are coming out with blue green tint, more than likely, the magenta (pink) is missing from your calibration page. Print out a calibration sheet, you should have black, yellow, blue, and magenta. If one of these colors is missing, your printhead is clogged. You need a new one. Call Kodak Tech Support.
Print out a calibration sheet, either from the menu, or press photo and cancel at the same time. Your calibration sheet is probably missing a color. You should have black, blue, yellow, and magenta(pink). If you're missing any of these colors, your printhead is clogged. Try doing a printhead cleaning. Print another calibration sheet, if the color is still missing, you need a new printhead. Call Kodak.
K...Trust the solution. Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.
Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!