When I start the laptop, randomly, it freezes in the start up screen. When I press F10 the computes says that it has no TPM or TPM has problems. When the computer is freezed when I press f10, the laptop seems to be trying to recognize de hard drive. When the computer passes the startup, when I'm in windows vista, sometimes the laptop doesn't respond and after a time it says that it has a problem with the intel matrix storage drive.
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1.restart the computer
2.when you see the Vaio logo on the screen press and hold the function key + f10 (fn+F10) to load the vaio recovery center
3.in the editboot option screen, press enter
4.it will load the Vaio Recovery Center
5.click restore c: drive from vaio recovery center
6.follow on-screen instruction. process may take 45mins to 1hour to complete with random restarts. hope this helps.
Did you made any harware changes to your laptop lately? I suggest you press f2 or F12 immediately at the startup. This will open up the BIOS configuration. Navigate to boot devie priority and locate your hard drive. Put it on the 1st priority and hit F10 to save changes and exit. Once the computer restarts the sustem will try to boot from the Hard drive..
The laptop may have a hidden recovery partion which you can access from boot up. Turn the laptop off and then restart it. When you see the Gateway logo hold down Alt and repeatedly press the F10 key. From there follow the on-screen instructions to restore the laptop to factory defaults, it should take about half an hour but could be longer.
Remember to back up any data that you want before you restore the system.
If you can't access the recovery partition then you can use Windows to do it for you. Click on the Start Menu> All Programs>Gateway and then Gateway Recovery Management. In the Gateway Recovery window click on Restore and then select Restore System to factory default and follow the on-screen instruction. The computer will restart and proceed with the restore.
Hi, The way to restore Gateways is to hold down the ALT Key andrepeatedly hitting f10 then it should bring you to a boot sequence screen thenchoose the HDD and then hold down ALT and repeatedly hit f10 again that shouldprompt the restore feature for gateway. If that doesn't work,the only way to doit is to boot into windows and run the Recovery program.
ALL DATA WILL BE ERASEDON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THEPOWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURINGTHIS PROCESS.
I'm sorry but I don't know how to reset your BIOS. But to get around your problem, you should be able to enter the boot menu to boot to the optical drive to install your OS.
In order to access the boot options on this notebook computer, press the F10 key while the Gateway screen is displayed during the startup process. This opens a Boot menu with the option to start the computer to any of the available drives. Use the UP ARROW and DOWN ARROW keys to select a menu option, and then press the ENTER key to start to the selected device.
To "boot" (start) to a CD, DVD, or a floppy disk, the media must be in the drive when starting the computer.
During the boot process you will see on the screen to press a certain key to enter setup Press and hold and hold thet key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart then once you have your computer running try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive
Your machine isn't able to find the windows software on the hard drive, and most likely you need to get the hard drive checked.
If you press F10, does it show you the hard drive?
If so, you probably need to get windows reinstalled.
If not, it's likely time to get a new hard drive.
It's an easily accessible part to get to, so the repair shouldn't cost alot, and hard drives retail between $30 and $100 depending on size and speed.
You will need to install windows on it afterwards.
Turn the computer off, then start it back up and press the f2 key repeatedly til a blue screen called the BIOS screen comes up, press the right arrow on your keyboard so it goes to the advanced tab. go down to speedstop and disable it, press f10 to save changes and start computer over. Now it will work no freezing :)
I have the same problem with my Gateway 7330gz. My laptop got infected with spywares and it was so annoyed that I have to think about recover the system. So I did it with Gateway Recovery software. I chose the recovery option (press F11 when boot up)from hard drive since my dvd drive was broken. It went well but when it boots up again and Windows XP says detecting and installing the drivers and such, it was frozen haft way through. I turned off power many times to reboot but it kept freezing at that point. I search Internet for help and seen this post. Wonderful! I press F2 to go to BIOS setup screen, use right arrow key to move to Advance menu option. There I use down arrow key to select SpeedStep, hit (-) key to disable it. Then F10 to save and exit, hit enter for OK button. The system boots again but this time it was no longer freezing, the setup process went through ok and continues...I am so happy and type this message so it might help others with the same issue. Thanks