Question about LaCie Big Disk Extreme (300797U) 1000 GB Hard Drive

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Will reinstalling Netowrk Drive (E.B.Disk) delete everything on

We have just moved offices so we had to disconnect hard drives and what not and reconnect in the new office. Unfortuantely, I can not view our LaCie Ethernet Big Disk on my computer (Windows XP). There is a large yellow uestion mark on the device in the device manager panal. It is telling me it was installed incorrectly, but I was able to view it in our old office perfectly fine. Although, there was a large yellow explanation point on the device in the device manager panal when we were at our old office.
I have an option to reinstall, but I don't know if that would erase everything on the hard drive. Will it?? Any info on this would be great!
Thnaks all.
Jen

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  • jen210 Dec 11, 2008

    OK...I thought it might delete the files. Thanks for the confirmation.

    So this is how it is hooked up. It is connected directly to my computer via USB, but it is also connected to our network. My studio manager who is in the same room and uses the same network, can see it fine. My second computer could see it at one point, but now it does not see it.

    Should I just shut it down and unplug the hard drive from my computer (USB) and see if it just shows up on my computer via network??

    What will finding the ip address for the hard drive do?? Thanks.

    Jen

  • jen210 Dec 11, 2008

    Hey again,

    I have disconnected the USB cord from my computer and the hard drive so it is only connected to the network hub. I shut the hard drive down first as well as my computer and then rebooted them both. My computer is not recognizing the drive. I haven't found the ip address yet.

    Also, I didn't understand how you suggested to look for the ip address of the hard drive. Can you give a little more info? Thanks.

    Jen

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Wait.. If you have this hard drive it should be connected using network adapter right? you make it sound like it is connected through USB. Reinstalling the driver on your pc is not a bad idea and it will remove the hard drive files. I suggest go to another pc and search from there. Also, find out the network ip address of that hard drive. If it is plugged in to the network switch then it would be easy for you to access the files even without installing the drivers.
accessing the drives and shared folder:
start-> run and type in \\harddriveIP\sharedfolder

if you don't know the ip use the software lookatlan to search for it.

Posted on Dec 11, 2008

  • Mark Dec 11, 2008

    Yes the shutting down of hard drive and unplugging the power and plugging everything will do a warm boot and will probably fix your problem. What you can also do is unplug your usb hard drive from your pc and plug it in on a different usb port. That should probably look for the driver and fixes your problem. Be sure
    you have at least power users right or administrator right on the pc. I never heard that a hard drive can function even with hard drive and usb is being used at the same time. Anyways, the purpose of IP address is for you to be able to manage and access it anywhere within the network. Lets say your boss just buy a new computer and replace the old one, and he/she wants to access the hard drive from her new computer. You can just go to start and the run and type in the "\\" and then ip address of the hard drive and biam! she can access all the files on the hard drive. Google accessing network hard drive to pc.

  • Mark Dec 12, 2008



    Forget the ip addressing for now. If the pc still can't see the hard drive, try to plug it in on another usb port and restart the pc and the hard drive. See if that could fix it. Also, monitor your boss is still connected.

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