Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Creative Nomad Jukebox zen xtra says Firmware problem

Can't find firmware downloads for this player at Creative Labs website. Also have Mac OSx system. Any help much appreciatedg

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  • 2 more comments 
  • Anonymous Jan 08, 2009

    lost firmware in update...can't get zen recognized by windows xp

  • aircraftmx Jan 25, 2009

    Same issue, failed install of new firmware, lost current version, only 20.0 mb data drive shows for 40g Zen Xtra

  • peted1010 Feb 18, 2009

    I have the same firmware problem, failed install of new firmware, lost current version, only 20.0 mb data drive shows for 30g Zen Xtra. I only get rescue mode v1.3, boot v1.4, HW v0.0.1.

  • kevinf418 Apr 09, 2009

    Does anyone know how to re-start the firmware upgrade or flash-it so it can be updated? Or else it is just junk,,, Love this MP3 player but the update was terrible. I have the files, but need som eway for the device to reload or re-start the operation.

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  • 6,966 Answers

Hi and welcome to FixYa,

It would appear that the fix requires a Windows machine. Solution then would be two fold:

  • download the firmware update/fix even meant for Windows;
  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

Posted on Feb 14, 2009

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Posted on Jan 02, 2017

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1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

How do i download the firmware for the creative zen plus


goto reativelabs.com and under the support section select your mp3 player and goto the downloads section and click on the link for your zen

or just click here drivers.softpedia.com/.../FIRMWARE/Creative/Creative-ZEN-V-Plus-Firmware-1-32-01e.shtml

Sep 28, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Mad at my nomad


It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve

Dec 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Firmware problem


I have Creative Nomad Jukebox Zen Xtra 60GB.
I changed harddisc. "firmware problem"

Please help me.

Sep 04, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen Xtra 40 GB


Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1

Aug 17, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Creative zen


the player needs to be pluged into the pc, you can get the firmware and restore tools from the creative website.

http://us.creative.com/welcome.asp

Jun 16, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

My creative nomad jukebox zen extra 30gb


means the software used to operate the unit is corrupt and you need to download and install a new version
http://us.creative.com/support/downloads/

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen Xtra 40 GB


http://us.creative.com/support/downloads/

and download the firmware for you version,.

Dec 26, 2007 | Creative Labs Zen V MP3 Player

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