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According to the manual, the RCA 25413 does not support Caller ID. I have provided a link where you can download the manual. The manual is for model numbers 25413 and 25414. On page 8 it details how to turn caller ID on/off for each line under Ringer Tone heading item 6 Note, but the note says it does not apply for model 25413. Hope this helps.
First make sure you give each phone an ID on your system. You do this by going into the menu and go to phone options then scroll down to phone ID then press the intercom station button you want assigned for this phone. To transfer call: With caller on the line just press transfer then the intercom station button of the room (intercom station) you want it transferred to. If it is not answered in 45 seconds the extension stops ringing and call is placed on hold
Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.
All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!