Question about Fargo Persona C16 Thermal Printer

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Printer ribbon broke in half

Today while producing badges I tried printing an adheive card when the printer ribbon broke in half and the card kept on jamming inside the printer.

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Re: Printer ribbon broke in half

This is a ribbon alignment problem if the ribbon breaks cleanly. it can be adjusted to fix this problem I will need to know the model of the printers in question in order to help email me. I have been trained to repair these printer by Fargo eletronics.

Posted on Sep 16, 2009

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Re: Printer ribbon broke in half

Not sure what your question is??? Must have been a defective card that caused the ribbon to split. Or the ribbon was worn and happened to split on that card. I hate when that happens. Please repost if you have further questions. Tim

Posted on Mar 06, 2007

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1 Answer

My printer DataCard SP 35 started printing only in grayscale suddenly (with a colored ribbon). Before it ware printing colored cards.

I think rain doesn't have anything to do, unless you had your printer outside...
Maybe a light interruption could make your station start over without proper settings. Try checking your printer driver and see if it has the proper settings for ribbon and not printing on black dots.

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Hello, We have a problem with our EVOLIS PEBBLE

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This happens when there is a mismatch between the firmware and the printer driver. Update both by going to the and requesting the firmware, print driver and utility. After updating and installing the driver, calibrate the ribbon sensor in the Printing Preferences of the driver.

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Ink smearing

This is a compatible ribbon/label combination as Zebra says. The only thing you can try is to turn up the darkness setting. The 5586 ribbon you are using requires a fairly high darkness setting ~ maybe around 25. If this still doesn't work then the best solution would be to use a Zebra card printer that prints right on the plastic card. These are made for exactly what you are trying to do. If you don't want to buy the printer then we can print them for you when you need them. I can give you my email if you want us to help.

Jun 23, 2009 | Zebra TLP 2844-Z Thermal Label Printer

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Ribbon is breaking constantly in every print of card

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1 edge to edge settings in printer tool box are off.
2. print ribbon carriage (blue part you put the ribbon on is bad)
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Mar 27, 2009 | Datacard SP35 Printer

1 Answer

Want to solve my problem

Hi Supermarco:

You are experiencing a common problem whit card printers, usually it happens when the printer needs maintenance. Two things might be producing your problem:

It could be the rollers, may be they are dusty and the card slips, that produces the error message you are experiencing. To solve it I recommend you to clean the rollers using a lint free cloth moistened with isopropyl alcohol. You can press the cloth against roller and move it turning the blue knob located at printers left. I also recommend you to run a cleaning card to the printer as specified on users guide (every ribbon replacement), that will also help you.

Another possible cause of your problem is a blocked by dust sensor. Datacard printers sensors rarely broke, when they produce problems is always due to dust. You can buy a compressed air can and spay with air all the interior of printer, just don’t forget to remove the ribbon and cleaner roller first. In that way dust accumulated on sensors will be removed and your printer will work properly again. I recommend you to operate your printer in a dust free environment, this kind of printer is very sensible to dust and debris. If you still have problem don’t hesitate to ask.


Oct 17, 2008 | Datacard Group Printers & Copiers

2 Answers

Lines in the picture

It sounds like the the print head itself maybe dirty. Try taking out the ribbon and cleaning the print head.

Jun 11, 2007 | Fargo Persona M11 Thermal Printer

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