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XP will not shutdown, restarts unexpectantly

No applicable errors in event log. No blue screen errors.

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  • lockitt Dec 11, 2008

    Just heard about the problem, has been doing it since brand new 3yrs ago. 2 different computers having same problem.

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  • 18 Answers

Sounds like a virus... But other than that, I suggest go to you bios and check for errors from the cmos. Also, see if you have a bad hardware. I am also thinking you have 2 different memory which is not compatible with your system. If you see everything okay, then its definitely a virus and just do a system restore to the oldest time you have your system good and that should let you do you thing. Also, backup your system before doing everything I told you.

Posted on Dec 11, 2008

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1 Answer

Blue screen of death


Blue screen error is basically related to hardware or driver issues in Windows . This error blocks users from logging onto their Windows operating system. Windows can shut down or restart unexpectedly......fix blue screen error

If you need any kind of technical assistance, you can contact support cell at http://www.vtechsquad.com

Sep 11, 2012 | Sony Computers & Internet

2 Answers

Restarts automatically


If you shut down your Windows XP-based computer, your computer may restart instead of shutting down. The computer may also restart unexpectedly while you are using the computer to perform certain tasks. An error message may appear on a blue screen when the computer restarts.
This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advancedtab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If theAutomatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
I hope this has answered all your questions. If you have any other questions, please contact us at info@custompcrepair.org

Mar 16, 2011 | Microsoft Windows XP Professional

1 Answer

I can't shut down my PC,It restarts again!


This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Start up and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 308427 (http://support.microsoft.com/kb/308427/ ) HOW TO: View and manage event logs in Event Viewer in Windows XP To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
    At last if nothing works then clear the "Star up"
  7. C:\Documents and Settings\All Users\Start Menu\Programs\Start up
    If you are not satisfied then If you are using XP then repair it.

thanks

Jul 05, 2010 | Computers & Internet

1 Answer

Fujitsu siemens an unexpected I/O error has occured


Hello olamideidowu,

Here is a way to find out what the message means. Look for entries in the system event log that happened on the same day your error message happened.

*Using the Event Viewer:

•Click the Start button on lower left corner of the screen

•Select 'Run' (on Windows XP) or Type 'Run' and press the Enter key (on Windows Vista)

•Type 'Eventvwr' (in the 'Run' box) and click OK.

•(On Windows Vista) open the Windows Logs folder in the left pane

•Select the 'System' log in the left pane

•Look at the system events that happened on the same day as the I/O error. One (or more) of those events should contain the 'unexpected I/O error' message.

•Get the Event ID and look up what it means on the Microsoft Events and Errors Message Center: http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

Also, the 'Message Level' of the event shows as Information, Warning, Error or Critical. Looking at the message level can help determine how serious the event may be. Events that have Error or Critical message levels can indicate a problem on the system.

If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,
martyshaw152

Aug 05, 2009 | Fujitsu Siemens AMILO D-7830 Notebook

1 Answer

Laptop switches off without warning


Take a look at the event viewer (Start -> Run -> type "eventvwr" and hit OK) and see if there are any STOP errors right before or right after the reboot time. The machine is probably set to automatically restart after a blue screen STOP error (aka "Blue Screen of Death", or BSOD), but that's making it reboot too quickly for you to see the actual error. Post a new problem with the STOP error code and we can help you out further!

May 13, 2009 | Dell Studio 17 Laptop

1 Answer

Computer restarts on shutdown


If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts.

  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
Thanks & Regards
Nandu :)

Mar 25, 2009 | MSI Computers & Internet

1 Answer

Hello, some times my computer just shotting down unexpectedly. Few min ago it went to blue screen all of a sadden with fuzzy righting and then in about 7 sec it shoot down and started restarting on it's...


The blue screen comes becoz of unexpected shutdown...If it comes more than once then ur system files may be corrupted ...Try to reinstall Windows...

Nov 29, 2008 | HP Computers & Internet

1 Answer

Windows XP Error: category 102 event id 1003


look like a system crash.
try to go into save mode and do a scandisk
if not, remove any newly install hardware or software.
restart the laptop.

Nov 10, 2008 | Microsoft Windows XP Professional

1 Answer

The server shutdown approxmatly every day


if the log says that the shutdown was unexpected, then I'd suspect a power outage at that time. If you're using a managed PDU, check to see if that outlet (or the whole pdu) is set to power cycle. If you have more then one power supply, I'd recommend plugging them into different pdu circuits. If you're pluged in to a UPS, suspect that the UPS is cycling and that there's no UPS management service running. If you're plugged into (yikes) the wall, suspect building power.

Mar 25, 2008 | Dell PowerEdge 1800 Server

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