Question about Gateway E-4300 PC Desktop

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XP will not shutdown, restarts unexpectantly

No applicable errors in event log. No blue screen errors.

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  • lockitt Dec 11, 2008

    Just heard about the problem, has been doing it since brand new 3yrs ago. 2 different computers having same problem.

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  • 18 Answers

Sounds like a virus... But other than that, I suggest go to you bios and check for errors from the cmos. Also, see if you have a bad hardware. I am also thinking you have 2 different memory which is not compatible with your system. If you see everything okay, then its definitely a virus and just do a system restore to the oldest time you have your system good and that should let you do you thing. Also, backup your system before doing everything I told you.

Posted on Dec 11, 2008

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3 Answers

Blue Screen windows 7 PC closes with a Blue Screen and Restarts


There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.
How to analyze blue screen errors The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.
Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.
Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.
The most common cause of blue screen errors In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.
If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.
In most cases updating or reinstalling drivers will solve your blue screen errors.
Other causes of blue screen errors However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:
  • Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.
  • Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.
  • Update Windows - missing updates, including service packs can be a source of stop errors.
  • Check your system - run a virus scan and spyware scan after updating your definition files.
  • Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.
List of STOP Errors Causing BSOD:
  • Stop 0×00000003 UNSYNCHRONIZED_ACCESS
  • Stop 0x0000000A IRQL_NOT_LESS_OR_EQUAL
  • Stop 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
  • Stop 0×00000023 FAT_FILE_SYSTEM
  • Stop 0×00000024 NTFS_FILE_SYSTEM
  • Stop 0x0000002E DATA_BUS_ERROR
  • Stop 0x0000003F NO_MORE_SYSTEM_PTES
  • Stop 0×00000044 MULTIPLE_IRP_COMPLETE_REQUESTS


Here are 2 solutions:
Solution #1 Scan your registry for errors.
A Registry Cleaner scans your computer for errors in your PC's registry. Your computer's registry contains information about your Windows XP operating system, including driver, printer, software information. Over time, your computer's registry may start to contain obsolete data. A corrupt registry will easily slow down the speed of your computer because applications and drivers are loaded even though they're not in use. Fixing your registry of errors will not only prevent the Windows XP Blue Screen Of Death, it'll allow your computer to boot faster, open up multiple folders quicker. A listing of registry cleaners can be found here.
Solution #2 Process of Elimination
When the CPU calls certain functions from the RAM, or Random Access Memory, and the data rests in a faulty section of the RAM, this will cause the blue screen to appear. I recall a time whenever my computer booted up and started loading the Norton Anti Virus program, the blue screen error message would appear. This happens because the CPU is accessing data from faulty locations within the RAM when loading the anti virus software.
This method involves having 2 sticks of RAM. Remove 1 stick of RAM and wait to see if the blue screen surfaces, do the same for the other.
Through process of elimination, you'll find the cause of the Windows XP blue screen of death error.
Because getting into the hardware can be a little techy for computer hardware "adverse" readers, a simple 2 step plan is to first clear your PC of any registry errors. Then if the blue screen of death goes away, we would have saved ourselves the trouble of having to open up the PC casing and touching the hardware components

Dec 08, 2010 | PC Desktops

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How to Fix Blue Screen Errors (BSOD)


<p>Blue screen errors, or blue screen of death (BSOD) errors, are the most severe errors Windows can encounter. Since Windows can not recover from this kernel level error, a blue screen is displayed with the error details. The error details contain a STOP error code, which indicates the type of error.<br /> <p>There are a lot of possible causes for blue screen errors, but most of them relate to the computer hardware. The cause of a BSOD error can be a temperature problem, a timing error, a resource conflict, hardware failure, a corrupt registry, a virus or simply a device incompatibility or driver error.<br /> <p><b>How to analyze blue screen errors</b><br /> <p>The first thing to do to analyze a blue screen error is to check the meaning of the STOP error code. You need to stop Windows from rebooting when a STOP error is encountered. Once the blue screen of death is shown, you can check the meaning of the STOP error code. Together with the filename of the driver or module, this will give an indication of the error cause.<br /> <p>Another option to analyze the cause of the blue screen error is to look at the Windows system event log or to debug the memory dump (minidump) that Windows created when the error occurred. The event log can be viewed using the event viewer. Right-click Computer in the Start menu, and then select Manage. In the Computer Management window select Event Viewer. The information in the event log can be of great help to isolate the cause of the blue screen error.<br /> <p>Reading the minidump requires a bit more technical knowledge, but Microsoft has tools to read the minidump.<br /> <p><b>The most common cause of blue screen errors</b><br /> <p>In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.<br /> <p>So the easiest way to try and fix a blue screen error is to reinstall and update your system's device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.<br /> <p>If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name.<br /> <p>If you do not have the drivers for all devices, or are not comfortable updating your PC's drivers manually, you can use a driver update tool to find, download and update all device drivers for you. Such tools will accurately identify your computer hardware, including any device causing an error, and automatically install the latest drivers for it.<br /> <p>In most cases updating or reinstalling drivers will solve your blue screen errors.<br /> <p><b>Other causes of blue screen errors</b><br /> <p>However, if updating device drivers does not fix the blue screen error, there are a number of additional things to try:<br /> <p>Load the default BIOS values - resource conflicts and timing issues can be caused by incorrect BIOS settings.<br /> <p>Update the BIOS - especially after adding new hardware or installing a Windows service pack this can help fix issues.<br /> <p>Update Windows - missing updates, including service packs can be a source of stop errors.<br /> <p>Check your system - run a virus scan and spyware scan after updating your definition files.<br /> <p>Driver rollback - if you have recently updated a driver, you can use the driver rollback to revert back to the previous driver version.<br />

on Nov 29, 2010 | PC Desktops

1 Answer

I can't shut down my PC,It restarts again!


This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Start up and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 308427 (http://support.microsoft.com/kb/308427/ ) HOW TO: View and manage event logs in Event Viewer in Windows XP To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
    At last if nothing works then clear the "Star up"
  7. C:\Documents and Settings\All Users\Start Menu\Programs\Start up
    If you are not satisfied then If you are using XP then repair it.

thanks

Jul 05, 2010 | PC Desktops

1 Answer

Customer get blue screen


Windows blue screen errors are mostly hardware or driver related. Check the exact error message on the BSOD screen and also check the event log to see the error details.
Based on that info you can find the solution.
Here is how to analyze and solve blue screen errors.

Oct 20, 2009 | Compaq Presario 2200 (292600-004) PC...

3 Answers

Windows event log service wont start, error code 5


Your right its not a virus, and its not because your running one of the top anti- virus software,the problem is else where.
Have you checked the log files to see if you have permission?????
Have you checked event viewer to see if you have permission????

I need to know or the fix I have for you will not work.

Mar 13, 2009 | Dell Inspiron 530 Desktop Computer

1 Answer

My Dell Dimension 4400 running windows XP Home Edition stopped working and displays a blue screen with the following message: STOP: c000021a {Fatal System Error} The windows Login Process system process...


If that is not it reistall and to not loose you files click you partion durring the install and do not format it and click enter then click on leave partion alone

Dec 07, 2008 | PC Desktops

1 Answer

Hello, some times my computer just shotting down unexpectedly. Few min ago it went to blue screen all of a sadden with fuzzy righting and then in about 7 sec it shoot down and started restarting on it's...


The blue screen comes becoz of unexpected shutdown...If it comes more than once then ur system files may be corrupted ...Try to reinstall Windows...

Nov 29, 2008 | HP PC Desktops

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