Question about Dell 5100cn Laser Printer

3 Answers

Dell 5100cn Black Developer Unit

I know I have read a solution in the past that explained how to replace the black developer unit on a Dell 5100cn, but I can't find it now. Can you please list the steps to replace this unit. I really appreciate it.

Thanks,
Scott
I have a workgroup printer down for two weeks. I finally have received the right part from Dell (the magenta developer assembly) but it is unclear exactly how to replace this item. The only service manual Dell provides look pretty good but to not cover the developer. My customer is growing impatient and I not feeling very confident going to the site with part in hand and no clue how to install it. I specialize in HP and Lexmark laser repair (very different from this Minolta knock off. Some one please help me.

Posted by on

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

You are right. The procedure was initially posted by Corysf62 on this problem. Excerpt from that post:

  • "The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit...You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer."
Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 11, 2008

  • Louie  Role
    Louie Role Dec 11, 2008

    A related posting of Corysf62 on the same Dell 5100cn maybe referenced here.

    You may want to contact Corysf62 directly by clicking here.

  • Louie  Role
    Louie Role Dec 12, 2008

    Hi again,



    Any updates or developments so far?





×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 479 Answers

Most cases, the developer will be the cause of the problem when you have tinting, streaking, or even missing colors.

if you disassembled the printer far enough to get to the tubes that plug into the developer frame, you were almost to the point you need to get to to remove the developer frame from the printer.

all you have to do is remove all 4 hoses, the single electical connector at the top of the frame, and then the frame will pull lose from the printer.

If you do remove it, take care to keep the frame upright or you will spill toner from all 4 developers.

This is the unit you should inspect to make sure it can turn freely, after it is removed from the frame.

there are only 2 clips, one on each side of each developer assembly that hold it to the frame. If you remove the Magenta developer, make sure that you can turn the gear. it should be firm, but not tight.

If you do remove the developer frame, make sure you clean the ROS glass. This is actually the printhead, located behind the frame when removed, so be careful.

only wipe with a soft lint free cloth, and only wipe in one direction to prevent smearing. Do this before reinstalling the developer frame.

Once you are reassembled ( if you changed the magenta or not ), make sure you go into Maintenance, and developer cleaning, and then clean each developer. Be careful not to touch the HVPS, but try to do this with the top cover off so you can see if the spring in EACH tube actually churns the toner while cleaning.

Please do take a moment to rate this solution please...

Posted on Dec 11, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 734 Answers

Hi,
I would suggest you to first trying unplugging/ switching off your device for 5 minutes. This restores and refreshes the device. Go for it
Let me know if this works, if it doesn’t then I’ll provide some other alternative solution.
Thanks


Posted on Dec 11, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My dell printer 5100cn , print quality very light, replaced inks drum and still having problem with black


laser printers have a high freq high voltage wire that puts ions on the paper as it passes ,
have you cleaned this wire . it attracts dirt an inks like the paper it treats.
there is a wire cleaning tool in the machine usually.

Jan 04, 2015 | Dell 5100cn Laser Printer

1 Answer

I'm working on a Dell 5100cn printer. it came in with a yellow developer issue leaking toner. I replaced the yellow developer and cleaned the unit. In the process some of the developers were emptied to...


you have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :

http://support.dell.com/support/edocs/systems/5100cn/en/ug/section20.html.

Apr 08, 2011 | Dell 5100cn Laser Printer

1 Answer

Pages come out pink only when printing in colore


The magenta developer is bad.

The developer drive on this printer rotates in both a clockwise and a counter clockwise direction to turn the developers.

When printing black, ( i cant remember which direction it turns, ) only the black developer turns.

When printing color, the developer drive turns the opposite direction, engaging ALL 4 developers.

( the developers are the multi colored bars you see when you remove the image drum unit.)

This is why you do not get the pink output when printing only black.

your choices are to set the printer to only print black and white. ( you can do this in the printer properties for your print driver). or you will need to replace the magenta developer.

Feb 07, 2011 | Dell 5100cn Laser Printer

1 Answer

Developer drive assembly


That's what you need a developer drive assembly, I've replaced several of these with exact issues. After replacing the part printer prints color.

May 10, 2010 | Dell 5100cn Laser Printer

1 Answer

Printer prints out black very light


First change you photo conductor unit if not solve
change the developer unit ( Ink ) If not solve
Clean the scanner glass of the printer.

Note that don't displace the glass just wash with a white dry cloth

Thanks

Oct 26, 2009 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn laser printer


Yes, Dell Color Laser 5000 series printers are Xerox printers. Good luck finding the part....

Feb 02, 2009 | Dell 5100cn Laser Printer

2 Answers

Won't print dark black; prints in gray


There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Nov 07, 2008 | Dell 5100cn Laser Printer

2 Answers

Color Faded


This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.

5100cn Printer
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.

Good Luck

Oct 19, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn printer


The only effect that the "non Dell toner" setting has is to raise the fuser temperature to the maximum. Since all toners are made up of ink and plastic, the fuser is what melts the fine plastic to the paper.

Dell toner is designed to melt at a lower temperature, however, since the non dell toners temperature value is unknow, this setting allows for that unknown.

In any case, neither of these things will cause lite, or faded print. In Fact, the toner cartridge for this model is actually nothing more then a toner storage device. Some cartridges contain the toner, the developer, and the drum. On the 5100 and the 5110 this is not the case.

The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit.

More then likely, if only the black is printing poorly, and the colors are printing ok, then the black photo developer is defective. This is a very messy job if you do not know what you are doing, and very involved.

You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer.

Good luck.

Aug 22, 2008 | Dell 5100cn Laser Printer

Not finding what you are looking for?
Dell 5100cn Laser Printer Logo

1,455 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...