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Am having problem installing camera cable in USB port - goes part of the way then it feels like I am heating solid area - have been trying for days off and on. Please cn you help?

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  • vachaffin Dec 11, 2008

    cancel - my computer guy is coming by - thanks anyway.

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This sounds like your usb port or cable is damaged Try another cable ....or port!

Posted on Dec 11, 2008

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If you have another usb socket in your machine then you could try the plug in there, it would be worth trying another usb plug in the same port and see if you can feel the same resistance.

check the usb plug and port on the machine to make sure that neither are damaged (if you have a torch you will find it usefull at this stage) look inside to make sure the metal surround has no dents or bends in it, also check the gold coloured contacts (there are 4 on the inside of the plug and socket) and just make sure that you have it the right way around (half of the inside of both socket and plug are filled with plastic so it can only be inserted one way)

If you find that the plug on the cable is damaged then unfortunatly it will need to be replaced, however most cameras have generic usb cable which are cheaply available.

I hope that helps you with your problem

Posted on Dec 11, 2008

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Wht is the make and model # of the camera?

Posted on Dec 11, 2008

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Hi, try another usb port and look into the usb connector at both ends, is the connector broken? does another usb device fit in normally?

Posted on Dec 11, 2008

  • Ekse Dec 11, 2008

    The connector is obviously broken or your missing the software.

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