Question about HP Scanjet 3570 Flatbed Scanner

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Can't use scanner on computer

Scans ok with buttons to printer but won't interface with computer. When clicking on icon get this message .

HP Director application has encountered a problem and needs to close. We are sorry for the inconvenience.

Don't have originl disk, tried down loadig program, no luck, my computer friends can't fix it. HELP

Wayne

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  • mbellbooth Jan 24, 2009

    I can scan photos with it. via the buttons on the scanner but i can't get the icon to open on my computer to scan slides or negatives .( I have the scanner that can scan slides) Is there anyway i can fix this problem..

  • mbellbooth Jan 24, 2009

    I am haveing the same problem . but I have uninstalled and installed stil no luck

  • mbellbooth Jan 26, 2009

    the same as above

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Scans ok with buttons to printer but won't interface with computer. When clicking on icon get this message .

HP Director application has encountered a problem and needs to close. We are sorry for the inconvenience.

have tried uninstalling and installing too ...but still doesn't work by clicking on icon.

Posted on Jan 24, 2009

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  • 236 Answers

Were you able to download the driver from HP?

I would suggest unplugging the scanner, uninstalling the program, reboot, reinstalling the program and then plugging the scanner back in

Posted on Dec 11, 2008

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1 Answer

Sir, I have hp scanjet 2400 scanner. I formatted my system. Unfortunately I missed the installation CD. However I installed it from downloaded/installation CD (from my friend). The HP Director and HP...


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Error while communicating with scanner message


Smile...well this is due to a default setting in windows which u need to change.
1. leave the device plugged to the USB & power it
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Restart! Don't forget to vote me dear!

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I never had a problem using the HP Director button to scan until just recently when I get no action when clicking on thr desktop button.. I run windows XP Number Q3190A listed on the bottom of the scanner.


My Director shortcut button on the desktop did the same thing a few years ago. There is a patch to download on the HP website to fix it. Not sure of the number of the patch, but if you search , you should be able to find it!

I have other problems with mine, no power. Hp shows no power cord replacement because it is discontinued model now. I think it's time to buy a Canon scanner!!!

Good Luck!

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Scanning Without HP Hardware

1. Click Start
2. Control Panel
3. Click Scanners and Cameras
4. Click on the Icon and follow the Scanner and Camera Wizard instructions.
5. Select the HP scanning device from the TWAIN source list
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Feb 08, 2009 | HP ScanJet 3570C Flatbed Scanner

1 Answer

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try this...

click start
right click my computer
properties
hardware
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?ports
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2 Answers

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Error:CLR 80004005 For XP only
Fix.
Right click on the programs exe. File (ex. Quick quote Icon) go to properties, click on compatibility. Uncheck “ Run this program in compatibility mode for” Click apply, and then OK.

Mar 20, 2008 | Scanners

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Hp director


uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

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please uninstall the the hp software and reinstall it it will help you

bye

Nov 15, 2007 | HP Scanjet 3570 Flatbed Scanner

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