Question about Acer Aspire 5100 Notebook

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Mouse and keypad don't work in Acer aspire 6920G

I have an Acer Aspire 6920G laptop.I got it one month back.When I booted the computer,the mouse and the keypad is frozen and no keys works.But when I went into the system recovery screen of vista I was able to use the mouse and keypad is also working.But after I tried to restart the laptop When I reach the windows screen to type in the password again the keypad and mouse is frozen and it doesn't work.Please guys if you know the solution please answer the question.I came to know from the FIXYA that many laptops from ACER have the same problem.I am expecting a good solution.THANKS in advance.

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  • Anonymous Dec 12, 2008

    I have the same problem with the keyboard only. Mousepad works fine.


    It's really annoying. At times it behaves as though the comma "," key is being pressed down when it's not even touched.

  • s7027699 May 11, 2010

    Did you check the drives or did you try to see if you could use the troubleshooting assistant?

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  • 64 Answers

It sounds like driver problem. You need to reinstall Windows.

Posted on Dec 12, 2008

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