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it might be a sticky mechanism inside the unit. open it up spray a little WD40 on to the tray mechanism and should work (protect laser while doing it).
A REPAIRER WILL STILL FIX THE UNIT EVEN IF IT HAS BEEN OPENED
Ironically, I am here searching for information about this kind of problem too, except I don't have cd's stuck in the unit. This one has done the no power on trick as well as some other pretty stupid stuff. I know this is an old post so if you haven't got it working yet or gotten the cd's out, the only way I know of to do this would be to remove the screws on the outside of the unit and remove the case. Once you do this you can get the cd's out, then.......... TRASH THE THING!
if the unit actually tries to open but does not, it is not locked. a locked unit does not even try to open. it sound like a mechanical misalignment. take it back to get a new one, since it's only 2 days old.
It sounds like you have put a disc in the tray that the system can not read, so it will just keep trying to read the disc over and over again. If you turn everything off by the plug and wait a few mins the whole system should stop. Put the plug back in and as soon as you turn your system on, try and press the disc open key before the lens gets a chance to start reading it again.
If this does not work you may just have a disc jammed. So you will have to get someone to check it out for you if you do not understand what you will be doing, because you may do more harm than good to your system.