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Yes the iron needs to be cleaned. They do have a descaler to clean. the Steam valve with a electronic switch is broken, that is what opens and lets the steam out of the iron when you press the button.
Google Rowenta repair Centers.
Service the steam and spray mechanism: Unplug the iron. Use a fine sewing needle to unclog the steam valve assembly. Also, check the valve spring and replace it if it is broken or has lost tension. If the spray pump is accessible, remove it and check for leaks by placing the spray tube in water and squirting the pump. Clean or replace as needed. God bless you
1: Make sure there's enough water in the tank if the iron won't steam.
the tank up . 2:Check that the iron is set to a steam setting. Some
of the settings are
dry and won't create steam. 3:Set the temperature dial to the shaded
setting which represents steam.
You'll see a little dark cloud-type icon with raindrops as opposed to a
white cloud with a stripe through it. The dark cloud represents moisture
(steam), and the white cloud with the stripe through it represents no
steam. 4:Allow the iron to heat up for a while and to emit steam for a
minutes while pressing the extra-long burst button a few times. That
should get rid of any impurities which can cause blockages. Try this if
the iron hasn't been used for a while and steaming is intermittent. 5:Iron
horizontally. Steam is only generated when the iron is horizontal. 6:Use
the maximum steam setting when the iron is set to its maximum
temperature setting. 7:Let the iron get to a high temperature before
expecting steam. If the
soleplate isn't hot enough, the water won't turn to steam and will in
fact drip, spit or leak from the soleplate. Some Rowenta irons have an
anti-drip system, which will turn off the steam when ironing at a low
temperatures. Turn the temperature up, if needed.
You're seeing hard water deposits and maybe a little rust. Use some CLR and pour in the iron and let it sit with it off. Shake it a bit and let it clean it all out, then rinse with clean water. (Vinegar will work too)
Dropping any iron is the kiss of death... dont use it again, especially on the steam setting.. you could electrocute yourself..
Dispose of it safely and get a new one. You wont make that mistake again in a hurry... I didnt!
Fill the iron with equal parts white vinegar and distilled water. Place an oven rack over your sink and position the iron on top, with the steam vents facing down. Plug in the iron and turn it to the steam setting. Run it until the steam stops.