Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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MyBook was working for about 1.5 years

I connect it to the computer and it tries to spin up. While it's spinning, I hear this clicking or ticking noise from inside.

Computer will not recognize it.

I called up WD support and they told be it is broken. They suggested I take it to a data recovery place.

Is there a way of repairing the drive instead of recovering the data and buying another one?

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Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.

For any other help contact me.


Posted on Dec 26, 2008

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MY WD can't recognize by my pc but last week i use it but there no problem but when i plug it again today in my pc the book are not be read and theres no icon that can be seen in the HARD DISK DRIVERS BUT...

Device Manager only says that the disk is getting AC power, and that the "data" cable is connected, and that Windows has recognized the specific device-information (that it is a disk-drive, and that the capacity of the disk-drive has been recognized).
Device Manager does not say that the "spinning" part of the disk-drive is still spinning, nor that there are any I/O errors (trying writing with a pen onto greased paper -- not everything you write can be read).

Try connecting the MyBook to a different USB port on your computer.

Try connecting the MyBook to a different computer.
If it still is not "readable", then you have a few options:

* if the warranty still is valid, exercise the warranty, to get it repaired/replaced,
* disassemble the case, disconnect the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a "slave" drive in some desktop computer, to see if the USB-to-disk-drive adapter has failed
* buy a replacement disk-drive, connect it to that USB-to-disk-drive adapter, and close the case, to create a "new" external disk-drive.

Oct 24, 2010 | Western Digital My Book Essential 1TB...

1 Answer

I have a Western Digital MyBook Essential 320GB and it is not responding. The green light is on, but the disk isn't even spinning. I've had this thing for at least 4 years. Is it toast? The harddisk will...

If the hard disk is not spinning then the hard disk is faulty.
The adapter case may be OK especially when you plug it into a working computer's USB port and it detects the adapter but not the hard drive.

Oct 23, 2010 | Western Digital My Book Essential 1TB...

1 Answer

MyBook 2TB used as backup drive and connected via FW to other external HD. Had been powered off for a couple of months When powered up again, it does not show as a device (Mac OSX 10.6.4). Front light...

I would listen to the enclosure near your ear to see if you hear any "spinning up noises." Or if you hear "clicking" or "buzzing or beeping." Just to verify the drive is okay. It could have gone bad; being it is so new, it would be under warranty replacement. Also, connect the drive up to another computer in an effort to see if the interface is okay. There could be a problem with the usb controller inside the Mybook. HOwever, once you open it - the warranty is void. Lastly, you could send it to a data recovery company and see if they will diagnose it. Western Digital has a list of approved recovery companies on their website.

Oct 16, 2010 | Western Digital My Book Essential Edition...

1 Answer

The MyBook will not turn on


Ok, we need to troubleshoot this problem in the right manner. Firstly, you need to test if the power cable.

If it works, then you need to have a look at the switch, if it works, then you need to have a look at the following.

If the drive spins up if you power it up, then you might have a problem with the USB connection.

If the drive spins up, but makes a clicking noise, the drive is broken.

Hope this can be of help.

Kind regards

May 31, 2010 | Western Digital 500GB My Book World...

2 Answers

My seagate hard drive wont power on,it sounds like it trys to spin then stops then trys again,my computer wont read that its connected

Do you have an different power supply to try with the hard drive? I had the exact same problem with a WD MyBook and the power supply was weak. I had the drive for a little over a year when this happened. Thank goodness for multiple year warranties on the MyBook!

Mar 11, 2010 | Seagate FreeAgent Pro 1TB External USB...

1 Answer

Connected but not detected?

Hi, You need to run updates for your computer. Go to start, program, windows update, run and install all the updates, look especially for any update for hardware, select it and let it install. Leave the My book attached to the computer while searching for updates. Good luck.

Dec 21, 2009 | Western Digital My Book Essential Edition...

3 Answers

HD Spins, and makes a "ticking" noise.

Seems the drive is faulty the have a two year warranty you can check this on:

try it on a diffrent machine. whatever you do don't open it if it is in warranty

Jul 25, 2009 | Western Digital My Book Home Edition 500...

1 Answer

Mac won't acknowledge Mybook!

try restarting your computer with the mybook plugged into it. also, leave it plugged in for a while and check back to see if it shows up on the desktop. I had a similar problem with my hard drive too, and this seemed to work.

Jul 21, 2009 | Western Digital My Book Home Edition 500...

1 Answer

Western Digital WD Passport external hard drive not working!

Sometimes drives fail to spin up. they normally whine a little. Can you hear it spinning? If not bump it as if to try spinning it. If the drive spins up, get all of your data off ASAP.

Apr 07, 2009 | Hard Drives

4 Answers

Mybook failure, now failing as internal

Dude you can still read the drive in Windows. The drive is formatted in Fat16. The partition you are talking about is only to get the USB to recognize the FAT16. Just a boot loader for the device. The problem is the voltage regulator. They are only using a 1 amp that should be a 2 amp. The harddrive has some current draw. When the drive starts flashing it just overloaded the power supply and cant be read by Windows. Simply remove the drive plug it in a IDE interface on the computer and you should be ready to go. You could also replace the voltage regulator with a higher current model, but you must be an expert in soldering SMT......

Jan 04, 2008 | Western Digital My Book Essential Edition...

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