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Device Manager only says that the disk is getting AC power, and that the "data" cable is connected, and that Windows has recognized the specific device-information (that it is a disk-drive, and that the capacity of the disk-drive has been recognized).
Device Manager does not say that the "spinning" part of the disk-drive is still spinning, nor that there are any I/O errors (trying writing with a pen onto greased paper -- not everything you write can be read).
Try connecting the MyBook to a different USB port on your computer.
Try connecting the MyBook to a different computer.
If it still is not "readable", then you have a few options:
* if the warranty still is valid, exercise the warranty, to get it repaired/replaced,
* disassemble the case, disconnect the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a "slave" drive in some desktop computer, to see if the USB-to-disk-drive adapter has failed
* buy a replacement disk-drive, connect it to that USB-to-disk-drive adapter, and close the case, to create a "new" external disk-drive.
If the hard disk is not spinning then the hard disk is faulty. The adapter case may be OK especially when you plug it into a working computer's USB port and it detects the adapter but not the hard drive.
I would listen to the enclosure near your ear to see if you hear any "spinning up noises." Or if you hear "clicking" or "buzzing or beeping." Just to verify the drive is okay. It could have gone bad; being it is so new, it would be under warranty replacement. Also, connect the drive up to another computer in an effort to see if the interface is okay. There could be a problem with the usb controller inside the Mybook. HOwever, once you open it - the warranty is void. Lastly, you could send it to a data recovery company and see if they will diagnose it. Western Digital has a list of approved recovery companies on their website.
Do you have an different power supply to try with the hard drive? I had the exact same problem with a WD MyBook and the power supply was weak. I had the drive for a little over a year when this happened. Thank goodness for multiple year warranties on the MyBook!
Hi, You need to run updates for your computer. Go to start, program, windows update, run and install all the updates, look especially for any update for hardware, select it and let it install. Leave the My book attached to the computer while searching for updates. Good luck.
try restarting your computer with the mybook plugged into it. also, leave it plugged in for a while and check back to see if it shows up on the desktop. I had a similar problem with my hard drive too, and this seemed to work.
Dude you can still read the drive in Windows. The drive is formatted in Fat16. The partition you are talking about is only to get the USB to recognize the FAT16. Just a boot loader for the device. The problem is the voltage regulator. They are only using a 1 amp that should be a 2 amp. The harddrive has some current draw. When the drive starts flashing it just overloaded the power supply and cant be read by Windows. Simply remove the drive plug it in a IDE interface on the computer and you should be ready to go. You could also replace the voltage regulator with a higher current model, but you must be an expert in soldering SMT......