Question about Logitech QuickCam Pro 5000 Webcam

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Campatibility Problems? Compatible question: I have just purchased a HP computer, and have installed my Logitech QuickPro 5000 and everything went fine except when I turned the camera on it caused the resalution to go out. I took it to a tech and he couldn't fix and told me that it was a compatiblility problem because the computer has vista in it. Is there a compatiblity problem and if there is what can be done? If this is not the problem then what could it be?

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  • Redding Les Mar 06, 2007

    This did not work. I downloaded the driver twice and it still did not clear up the resalution on the camera and computer

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There should'nt be problems as there is a driver on their site for Vista, which i assume was already installed, if not download here. http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1794,contentid=11022

Posted on Mar 05, 2007

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This sometimes happens with the cd driver, uninstall your driver first, the try loading this driver http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1794,contentid=11022. Just check that when Windows says device is detected, see if it actually states your camera make and model, then says, your hardware is installed and ready to use, and NOT your hardware is installed but may not work correctly. If you still have problems, see this page, as there are a few workarounds. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=534&p_created=1087233145&p_sid=tDSxcPki&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTQyMiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD13aWxsIG5vdCBpbnN0YWxs&p_li=&p_topview=1

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