Question about HP OfficeJet d145 InkJet Printer

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Hp officejet d145 carriage error & scanner failure

The printer carriage makes a terrible grinding noise and won't move when the lid is opened this means that no function (even including faxing) can be done. Any ideas. I have tried most of the obvious things.

The scanner failure prompt is less important and is only an intermittent problem. The carriage means I am completely stuck. I would very much appreciate suggestions as to how to get unstuck.

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  • Anonymous Apr 21, 2009

    I have the exact same problem, any ideas?

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Re carriage error - suggest cleaning the encoder strip. this is the plastic strip running parallel to the drive belt but about 1 inch above it. They frequently become covered with ink spray and so are impossble to read by the carriage position detector.

Beware.

Only use cold water and be very gentle. also make sure you dry the strip thoroughly before switching the machine back on.

Re scanner problem 2 possibilities.
(1) make sure printer power cable is connected directly into wall socket not through an extension cable. This can reduce the voltage getting through to the scanner lamp.

(2) if that don,t work then I suggest you take the scanner apart and clean the reference strip. this is a white bar on the scanner glass which tells the machine what the light level is. This can be a bit tricky so if you've never done it before consult someone who has or get back in touch with me. HP don't want you to do this but it sometimes works.

Posted on Dec 20, 2008

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Try this:
Follow the steps below in the order presented to determine the source and resolution for the noise

1. Check the scanner (if it has a flatbed)
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Unexpected Noises s.gif s.gif
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