Question about Symbol SPT 1800 Handheld

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Spt 1800 hand held - fatal exception error message

Fatal exception error message. cannot do anything but hard reset, any ideas why this happens

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It needs internal hardware repair. I have done thousands. Send your number, if you think you would like to have them repaired. Thanks

Posted on Apr 16, 2009

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Fully charged put on cradle fatal alert/fatal exception/reset


the lightning bolt is normal ..its telling you the battery is being charged .. if you get an error code or if the unit quits working then you can do a reset or a "hard reset" ... the hard reset erases everything and will restore the unit to factory conditions .. to do a reset .. unscrew the top of the stylus .. that gives you a probe to push the reset button on the back (top) .. if you hold the power button in while you do a reset then it gives you a choice to "erase everything" .. if you accept then thats a hard reset ... if everything else fails .. do a hard reset .. you can do all this while its on the charger so if you have a bad battery that wont matter .. if the battery wont hold a charge then it can be replaced ..

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Make sure you have more than 25% space left on your device and try again. If this fails then try a hard reset: hold down power button and press reset.

For more help:
admin@dec-help.co.cc

DEC Electronics Limited

www.dec-help.co.cc

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This problem may occur if the user allows the batteries to discharge to a state where the MobilePro must shut itself down. This state may cause the system storage memory to become unstable requiring a "hard" reset after the system has been fully charged again. Failure to perform the hard reset may result in data loss at a later time. The user manual states that if you receive a message indicating that the batteries are low, immediately connect the AC adapter to the device. The solution is to perform a "hard" reset after fully charging the internal batteries, and then install the service packs, software updates and user software.

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