Question about Brother DCP 7010 Multifunction Laser Copier
I have a Brother DCP 7010 which is about 1.5 years old. A message has appeared in the LCD display stating 'back cover open'. I have removed the toner, paper feed and the underside metal cover directly below the rollers. I have opened the rear and front covers. I can find, using a torch no trace of any paper residuals or indeed any other blockages.
I have turned the machine off for about 5-10 mins and then attempted to copy/print again. The message continues to be displayed, stopping the machine from functioning. HELP!!!
"back cover" can be connected to more than one cover. If there is a door in the back it may also be connected to the Side cover.
What you need to check is the switches/sensors to see if maybe they are not sitting correctly in place.
Open the doors and look for a protruding piece of plastic on the door, this corresponds to a hole in the machine that has a sensor or switch behind it, is it pushing the switch all the way ? (may need to be adjusted). Is there a sensor? is it loose?
Posted on Dec 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 26, 2014 | Office Equipment & Supplies
May 06, 2010 | Brother DCP 7010 Multifunction Laser...
Oct 12, 2009 | Brother DCP-7020 All-In-One Laser Printer
Jan 26, 2009 | Brother DCP-350C InkJet Printer
Jan 09, 2009 | Brother DCP 7010 Multifunction Laser...
Sep 07, 2008 | Brother DCP 7010 Multifunction Laser...
May 24, 2008 | Brother DCP 7010 Multifunction Laser...
Jul 10, 2007 | Brother DCP 7010 Multifunction Laser...
121 people viewed this question
Usually answered in minutes!