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My new printer willprint the test pages, but nothing else! please help ---- Rick

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  • Mark Robinson May 11, 2010

    Have a look in your printers and faxes folder to see if the printer is set as default ?

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HOW IS IT SET UP???
USB ,NETWORK,LPT1?
ALSO SEE WHAT THE DEFAULT PRINTER IS AND HOW IT IS TO BE SET UP
AND LASTLY IF IT HAS A JETDIRECT CARD MAKE SURE THE SETTINGS ARE RIGHT.
IF IT IS SETUP AS A NETWORK PRINTER THROUGH THE JETDIRECT CARD PRINT A CONFIGURATION PAGE IF IT DOES NOT PRINT THE SECOND PAGE REPLACE THE JETDIECT CARD

Posted on Dec 12, 2008

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1 Answer

Prints test page ok but not anything else


Hi Rick ,
did the cartridges alline after you put them in ? I know the test was ok , so lets go into your printer software and check under settings to see if the printer needs to be told it has new cartridges , write me back and let me know if this works , if not , i will readvise ..........................Good luck Roy

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hi jcruisedirec

Test print shows that there is no problem with he printer.
Do this:

Type just one or two words in a new document and try to print. Before printing, look at the print setup and make sure you have the correct printer name selected.
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If you find this helpful, please give a rating
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