Question about Office Equipment & Supplies
You will find that the ink in the cartridge is low or almost out. If you haven't printed pictures for some time than the unit has still purged, which means to have sucked ink through the head, everytime you have turned it on. The long and short of this is that over time it has been emptying your cartridges. Nothing you can do about it, it is just the wayy these machines operate. Try checking the ink levels and if they are all full, leave the print head in park overnight and try again tomorrow, see what happens. If it is still giving you lines than it may need to have the print head replaced.
Don't do any more cleans now, you are just wasting your ink. Allow it to sit and you may find it will fix itself.
Posted on Dec 11, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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