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Any chance someone went near the DVD/VCR and dusted with some Pledge or any kind of dusting spray? It sounds like something has got the DVD driver chip acting crazy. May be a faulty disc tray switch telling the controller the door is opening and closing all the time. If its brand new, do you have an opportunity to take advantage of a warranty claim?
Have a detailed answer on wiki.answers under how to fix a dvd player. My conclusion is : 1. If the cd or dvd player won't start a disc (might display 'no disc')
open the box and get good access to the laser lens (quite easy in many
models). Clean the lens with an ear-bud (q-tip) and add some alcohol (I
used after shave) on to aid the clean if there are still reading
problems. Persevere with cleaning before trying option 2. 2. If
it's selectively rejecting certain dvd's (and the problem might have
become worse with time) consider ever-so-slightly bending the fine wires
that suspend the lens over the laser, in an upward direction. Be very
careful and read all the observations above first (on Wiki).
I have just copied a video to a dvd on my samsung dvd-vr355 and finialised the disc with a title now it will not play any disc,even if it is. shop bought, just says loading then the dvd opens to reject the disc. please help
I my DVD-HR735 wont recognise any discs at times, and is getting worse. I've now discovered (out of frustration) that if I tip the front up to between 30-45 degrees, it will play all the discs it says were unreadable. I've started jamming three dvd boxes under the front of the machine when i want to play dvds.