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You will need to turn the unit off and let it completely unthaw. There is frost that builds up in the ducts and behind the panels when the door is left open that will cause the unit to not cool or circulate where needed.
try a total defrost,to clear any internal ice(every 12 months)then switch on and if you have a rapid freeze button leave on for 24 hours to get back to normal operating temp.if you have hard ice around the door seals then you have an air leak which you must sort out(try using a hot cloth to warm seals back into shape.....seals should fit all round, all the time.
I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?
Having the door open has introduced an excess of humidity and therefore condensate/ice into the freezer coils. The coils are therefore iced over. You have choices depending upon your skill level. You might: allow the unit to sit unplugged with the door open until the excess ice thaws out and wets the floor underneath, which may take from 6 to 24 hours. You might: do this, adding some heat source in the freezer to accelerate the process. You might: locate the defrot timer, advancing the timer until a click is heard indicating the unit is in defrost, and repeat after about 15 minutes to defrost the unit with it's own heater. You might: let it recover just as it is but it will take a couple of days to clear itself.
the temperature control is bad. when you push the fast freeze it bypasses the thermostat for 12-24 hours depending on which model you have. I am not able to find any parts information with the model number provided but you should be able to find a temperature control at any local appliance parts house or online thru any reputable supplier. Thnaks Peyton
JennyT just trying to help with this. I assume this is a self defrost model. If so then is there an ice build up on the back wall? If so then the unit isn't defrosting. That is why pushing the Fast Freeze button is no longer working. You can get by however. Remove all the food from the freezer, put a vacumn in the freezer and shut the door. Turn on the vacumn, this will pull the warm air thru the freezer and in 30 minutes to an hour it will be defrosted enough to work until you can get someone to replace the 1 of 3 parts that the defrost system uses. The vacumn is what I use to defrost my nonself defrosting freezer. Sorry I couldn't be of more help.