Question about HP Photosmart C6280 Printer

1 Answer

Cannot scan to computer

Printer states "no connection to computer" everything works, i can type and print, print pics. but unable to scan to save to computer>

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  • SGBrown Dec 11, 2008

    I have the same problem trying to scan to an iMac with 10.5.5.  I've tried scanning to the computer using the software to save a PDF to Documents.  I now have a folder called "Scanner Output" in my documents, but it is empty.  I also tried using the menu on the HP C6280.  In the Basics Guide, it says to Press Scan Menu, then arrow down to select Scan to Computer; yet, that is not an option.  I can scan to print, or scan to memory card (which also doesn't work - it says memory card is read-only).

  • ocliff80 Dec 31, 2008

    Can not get scanner to work. Have been trying for months to get this to work. Try everything I read and can not get this printer to do anything but print from computer.

  • tdmcguire Jan 06, 2009

    I am having the exact same problem.. I can print, and even scan to print... but I can NOT scan to send to my computer. I have been able to in the past... this is something new. I looked on hp.com for some help but cam up empty handed....

  • Anonymous Jan 07, 2009

    me to! it worked earlier this year but now when I really need it is gone!

  • Anonymous Jan 12, 2009

    i'm having the same problem - need help!

  • jtrepus Jan 13, 2009

    I am having the same problem...I was able to scan to the computer in the past but I can no longer get it to work.

  • dgraham1964 Jan 22, 2009

    I have had my printer for 6 months and love it, but I just tried to scan to my computer and I can't seem to set it up. I've tried reinstalling software, updating the software, adding a new device and plugging in the IP address. I'm frustrated.
    Denise


  • TrytoFix01 May 11, 2010

    Are you using the scan button on the printer or the photosmart software on the computer?

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  • 97 Answers

Hi, 

Please click on following and follow the document, 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
Regrads,  raj_p5983 

Posted on Jan 23, 2009

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1 Answer

My printer won't print. It will also say "unable


Ok, for the printing part you should check the following:
-connection between printer and computer
-make sure the machine is not in power save mode
-make sure machine is online; click start, printers, choose printer and make sure 'Use Printer Offline' is unchecked
-reinstall the drivers from here: http://welcome.solutions.brother.com/BSC/public/as/au/en/model_top/colormfc/mfc5490cn_all.html?reg=as&c=au&lang=en&prod=mfc5490cn_all

Now regarding the scan error, seems to be a mechanical error. Remove and objects that might stop the scanning to proceed. Also, check the manual for Troubleshooting on the link above.

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Scan was not successful


Try a new USB cable. Directly connect the printer to the computer if using a hub or print server. Try plugging the unit into a different USB port. Scanners require bi-directional communication with the computer and are much more sensitive to anything that may interfere with that communication.

Do you hear any sounds that indicate that the light source is warming up and moving in the unit? Check if the scanner has a travel/shipping lock and unlock it. If it isn't moving, then you may need to service the unit.

I hope this helps.

Cindy Wells

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How to scan with hp officejet j4680


Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
Rizwan

Mar 02, 2010 | HP Officejet J4680 InkJet Printer

2 Answers

There is no "Scan to Computer" option on my printer


Hi
It was my solution which was sent as clarification request.
Choose "Scan&Print" . It creates a file and saves. you have to find the location by doing a search.
luciana44

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1 Answer

Problems with HP Photosmart C6280 All-in-one Printer


Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
  2. Click Scan Settings .
  3. Click Scan to... Setup .
    NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
  4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations c01404190.gif
  5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
  6. Click OK .

Jun 23, 2009 | HP Photosmart C6280 Printer

1 Answer

Unable to print or scan - copy only


that is a networking problem the fact the you can copy eliminates the possibility that there is something wrong with the printer / copier

Mar 25, 2009 | HP Office Equipment & Supplies

1 Answer

Scanning to import to a computer


Normal 0 The best way to scan images to save on your computer is touse the scanner software on the computer. Not the scan function on the scanner.
You don't say what type of scanner and software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned.

Jan 29, 2009 | Office Equipment & Supplies

1 Answer

Scanner not working..


This is what HP has to say about unable to scan
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00803473&lc=en&dlc=en&cc=us&product=441125&rule=662&lang=en

if this doesn't fix the problem, you have to uninstall adn reinstall the software.
Note: install the printer software on the computer first, then connect the printer to the computer.

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Unable to re-install printer/software


see this problem of printers not printing is to much try and do this disconnect the printer from the system then connect it again then try and instal it again.

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