Hello. I have a strange problem. When i try to switch on the camera with the LCD opened, the lens moves just a little bit. Then , when i close the lcd in a non-viewing position, the lens seem to be working but other than that it does nothing but 6 (or 5) beeps whenever i try to make a photo. The LCD doen't operate in both of the situations.
Please be so kind to send me a suggestion.
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The problem is that the lens has become stuck in the barrel
after dropping it. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.
I hate to be the bearer or bad tidings but you have all suffered from what is probably the number one affliction of digital cameras - the deadly child drop :-(
In almost all cases the camera has to be sent in for service when this happens. Obstructions (by hands, restrictive pockets, or even pocketbooks with little extra space in them) are very common causes of lens errors as is drops, and all cause damage that needs to be repaired at the Service Center.
Even worse, this type of damage is not covered under your warranty even when you are still within your 12 month warranty period. Therefore there will be a charge.
The good news is that the charge is less than the cost of a new camera, and that for certain camera models below the A560, you may qualify to upgrade to this model for less than the repair cost. Call Canon at 1-800-828-4040 for your options. Good luck.
The following blog outlines some simple repair options for a lens error. But please first try the listed Fix #2. I heard that fix particularly works well for a camera who's battery had run down with the lens open. Please post back here with a follow up comment if any of the fixes work: