After the operating system start up i cant use the mouse or keyboard to type in my password. when I plug in an external KB/mouse, the mouse works, but not the keyboard. The system is a Dell Inspiron notebook running Vista.
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During the boot process tap thef8 button three times this will boot into safe mode where the only things working will be your mouse and keyboard enabling you to attempt to repair your computerAdvanced Boot Options screen appears. Select the Safe Mode option using the up and down arrow keys, then press the ENTER key. Choose "Windows XP Home/Professional", depending on the version of the operating system. Press ENTER. Shortly, the welcome screen should show. Log in as "Administrator". Click Yes to not use System Restore Mode.
Click the Start button. Choose Run and type in "control user passwords" (without the quotes). Click OK.
Select the "Administrator" user. Click Change my password. Enter a new password in the corresponding text boxes. Click OK. Write this password down and store it in a secure placeClose the User Accounts window and restart Windows. hope this helps you
if you are sure that your mouse and keboard are in good condittion and it is all ps2 port type the problem maybe the system driver for keyboard and mouse of your operating system, please get an extra usb port type keyboard and mouse and plugged it in to your pc and power it on the usb type keyboard and mouse may refresh the system driver and may read again your ps2 type keyboard and mouse.
You have to log in to windows to fix this problem by borrowing a wired keyboard to enter your password.
After log on go to Start-> all programs -> accessories -> system tools -> system restore and restore your computer to 3-4 days ago when it worked ok.
My advice would be to put new batteries in the keyboard and see if that works, failing that, pick up a wired keyboard and mouse to log in to your system then re-connect the wireless set to re-install the drivers.
windows xp info. go to start, control panel, systems, hardware, device manger, click on x at keyboard see your keyboard there right click delete keyboard shut down and reboot leave keyboard plugged in...and it should find and reload the keyboard.
if this does not fix the problem..shutdown the computer unplug the keyboard and mouse...reboot the computer and let load all the way...I know you can't do nothing about signing in or working on it but let load all the way after finished loading push button to power it off are unplug it...then replug the keyboard and mouse and boot it back up should fix it...
If BIOS menu has User password set then nothing will work until you type in the password.
The keyboard will appear not to be working until correct pwd is typed.
Try entering your password like this
where pwd1 is your guess at the password and <Enter> is when you press the <Enter> key on keyboard.
THAT MEAN YOUR LAPTOP HAS VIRUS SO YOU NEED TO REFORMAT YOUR LAPTOP SO IT WILL HAVE NEW LIFE THE VIRUS HAS DAMAGE THE OPERATING SYSTEM TOO MUCH SO YOU NEED TO RE-INSTALL THE OPERATING SYSTEM BEFOR THE VIRUS DAMAGE SOME HARDWARE TOO.
when system starts up, antivirus software like Norton do the startup scan for virus detection and this process utilizes more memory and high processing of CPU .It makes the mouse & keyboard stucking at that moments. we have the same problem in our server also.