Since I moved to my new place, my printer's cartilages are not moving at all. Each time I push my canon mp 390's "copy button" on the printer, a strange noise come out, and it cartilages not moving at all, and on its display shows, "check printer, press set key". Anyone knows what problem I got with my printer? Do you think might be a driving robber has got off? Any instruction for that?
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The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Russel, try the following, open the casing so that you can view the round bar on wich the cartridge mounting is attached, then use kleenex or towel paper to remove any grime on the roundbar on that unit. then apply vaseline or 3 in 1 oil onto the whole length of the roundbar. Lastly with your finger try and move the cartridge unit gently without any force. If it still doesn't move then you should see that either the belt or belt drive tension is correct and moving freely, if it does, then place your finger under the cartridge unit and lift it gently upwards, while lifted try move it to the other side of the printer. If not get back to me.
The carriage the cartridges have probably been jammed into place during the move. I would suggest a trip to the local repair shop; however, you can try to manually free the carriage. Be warned consumer printers have a lot of plastic in them and you run the risk of doing more damage this way.