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I have a HP Officejet J4580 All-in-one printer, only two moths old, the paper jam error come on two weeks ago and I can not get it to clear, I do not have a Paper Jam. I have worked for two weeks trying to get it corrected, do you have an answer. Leo Wright

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  • aposhian2000 Dec 12, 2008

    After installing the printer and printing a few sheets I got a paper jam message. I removed the jammed paper but the jam error will not clear. Nothing I do will clear the error.


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Did you open the back panel of the machine.  I have Canon's and HP printers and they all have the same type of panel that you can remove easily by hand.  One time I had this problem and said the same thing.  But when I opened the back panel, I found our there was a small piece stuck there.  Try this out and let me know.

Posted on Dec 11, 2008

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For other issue with your printer, or to pursue other self-help options, see the HP home support site for your model here. & here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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