Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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Banging during high speed spin cycle

The washer was in storage for two and half years and now it bangs pretty loudly during the high speed spin cycle. The drum is visibly oscillating. Is this a result of having sat for a long time? Is there any repair that can make it stop banging?

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  • Erik Burian Mar 05, 2007

    Back two stuts were outside the shocks. Must have been inverted during storage or shipment. Back on and no banging. Thanks!

    Now we're trying to tackle the old socks smell.

  • Anonymous Mar 18, 2014

    when the boilker starts up it makes a bang then runs ok till the next time then it bangs again

  • Anonymous Mar 23, 2014

    beco wma 1512

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  • Master
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Laco, drop the bottom front panel and see if all of the shocks are in tact on the tub assy. They just insert and lock by turning. If these are ok, check the back belt pulley. Sometimes one of the tines will split or crack and you will get this symptom. Catriver..post back.

Posted on Mar 04, 2007

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1 Answer

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Some banging or knocking during the ramp up to spin speed in this washer is normal. It is difficult to determine whether your washer has a problem or not based on your description. This banging lasts for varying amounts of time until the load is balanced and the washer ramps up to the full spin speed. If the load can not be balanced on the first attempt, the washer will ramp down and then tumble and attempt again to ramp up to speed. This may be the same thing that you are hearing when your washer ramps up to spin speed. Since the washer does spin at the full speed, there is not likely a problem with the washer. The components are designed to withstand repeated vibration and reasonable banging or knocking. The washer will vibrate to some extent at high speed. If you feel that the vibration is excessive, I recommend that you check the stability of the leveling feet. Press down on the diagonally opposing corners of the washer to check for play. If the washer rocks at all when conducting this test, I recommend that you adjust the leveling feet to eliminate this play even is the washer is not perfectly level after making this adjustment. This may help reduce the banging and vibration. Other than that if it is brand new call the people who you purchased it from so you don't void any warranties by taking it apart.

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