Question about GE 24 in. GSD4320Z Built-in Dishwasher

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Water not draining in dishwasher leaking out bottom

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  • geJUNK Dec 14, 2008

    All:



    I completed construction on my $800,000 dream home three weeks ago. A professional plumber installed a new GE model PDW 898 Dishwasher. The dishwasher worked fine for two and half weeks.



    Then disaster struck: We started it one evening, went to bed and work the next morning without going into the kitchen. When we arrived at home in the evening, about a 10'x15' section of our kitchen was flooded and our brand new hard wood floor was buckling. The water had also leaked through the subfloor and down into the living area beneath the kitchen.



    After cleaning up the flood, I checked the water feed line to the dishwasher and did not find a leak. The drain line also had no leaks. Therefore, I ruled out an improper installation as the cause.



    Another symptom is the dishwasher reservoir was still full of water and I had to bail it out with a cup. There was so much water in the reservoir that it continued to leak while I was bailing it out.



    I'm not a dishwasher expert, but I suspect the float stuck on the dishwasher. WAY TO GO GE!!!--ANOTHER FINE LEAN COST REDUCTION BY ONE OF YOUR SIX SIGMA BLACK BELTS. TOO BAD I CANNOT WRITE THE WORDS I AM MUTTERING BENEATH MY BREATH AS I WRITE THIS. I OWNED TWO WHIRLPOOL DISHWASHERS FOR A TOTAL OF 20 YEARS AND NEITHER OF THEM FLOODED MY KITCHEN. I WAS RELUCTANT TO BUY GE BECAUSE JACK WELCH IS A GREEDY CROOK, BUT DECIDED TO GIVE THEM A CHANCE.... BACK TO MY STORY AND DESCRIPTION OF WHAT I THINK HAPPENED.



    When the float sticks, it thinks that it needs more water and it keeps trying to bring more water in when it is already full. At a certain point, the dishwasher gets so full that water leaks through the door seal. Another possible cause is the automatic valve that is supposed to shut off water flow to the dishwasher never shuts it off.



    I have contacted GE and GE's insurance company. They didn't admit that this is a common problem, but based on their reaction they have seen this many times before.



    I'm guessing the damage this has caused to my home is going to be around $30,000 because the kitchen cabinets along with a significant amount of granite will need to be removed along with the sub floor.



    Wow, am I mad. I really don't have time to deal with this mess. DO NOT BUY GE!!!

  • igomez1947 Apr 05, 2009

    water leaking all over I should be given my money back for all the damage it has cause my house.. in fect i should file a law suite - I cannot believe such company would sale these dishwashers in the market... from 1720 harvest st, edinburg, tx igomez1947@yahoo.com

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Hi,


Here is a tip that I wrote about dishwashers and them leaking.

Leaking Dishwasher

heatman101


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Posted on Sep 29, 2010

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