Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Maytag Neptune MAH6700AWW cant find door release

Need to open the door, overloaded machine stopped midcycle and will not release. Where is the emergency cord? i have been told many times it is in the dispenser drawer. I have taken it out and the compartment is sealed in this model. any ideas?

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  • robnjenny Dec 11, 2008

    We have the same problem. Only had the washer for a little over a year, and just don't expect the "Old Reliable" to breakdown.



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Thats a good one, lookin up the service manual, it appears that your particular model has a manual release on hte lower section of hte latch assembly itself, and the only way to gain access to it, is to open the door boot/bellow, but obviously with the door locked that's not going to happen, i would try to gain access from underneath but by the looks of it that to is also closed off (solid bottom). id does show a model with a separate access panel(lower 1/4 of front of machine) however i am to assume that your unit has 1 solid front panel no access to remove.sorry i couldnt have better news. And the "pull" in the dispenser is no tere previous neptune frontloaders not pertaining to your machine at all!

Posted on Dec 11, 2008

  • Marilyn Skaggs
    Marilyn Skaggs Nov 30, 2013

    my door opens, I want to remove it to change doors, how do I remove it. It doesn't want to release

  • Ron coons
    Ron coons Dec 01, 2013

    Marilyn there are only a very few select models that will allow you to change the opening direction of your washing machine..if indeed it is the maytag mah6400. then this one would.that's the original martyred front loader..if you could post exact model I'll check it for you



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Manual Door Unlocking of Maytag Neptune Front Load Washers

Maytag Neptune Front-Load Washers are equipped with emergency access cord that can be used to unlock the door when the door lock mechanism fails to unlock it after a wash load is done. The emergency access cord is located under the top cover and can be accessed through the dispenser bezel. Make sure that power to the machine is disconnected prior to servicing to avoid the risk of electric shock.

Remove the four screws securing the dispenser bezel to the top cover then lift the bezel off to access the emergency access cord. Carefully pull the emergency access cord steadily then open the washer door.

The pulling of the emergency access cord overrides the wax motor and the sliding gear is pulled from right to left away from engagement with the rotating gear. It allows the rotating gear to release the wire loop of the door.

The failure of the door lock mechanism to unlock the door is due to a failed wax motor in the extended position. This requires the wax motor to be replaced. Access to the door lock mechanism for the wax motor replacement requires the removal of the front panel and lifting the top cover. Click here for the detailed front panel and top cover removal procedure.

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Your unit has an access panel, at the bottom of this panel are 2-4 screws. Remove them and the panel also, unplug the unit, with your right hand and to the right of the door, use you hand to go inside the unit toward the door latch. At the bottom of the door latch is a pull down looks like a tear drop but can only be felt. This is the door release, when you pull on this gently you should hear a click. This is the emergency door release for this unit. Good Luck

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Maytag MAH6700AWW I need to release the door lock--machine is stuck in the middle of a cycle likely overloaded. Will not unlock when i pause or complete the cycle. I have pulled out dispensing...

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