Question about HTC Touch Pro Smartphone

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Transfered mp3's from itunes wont show up in Sprint Music player.

I talked to a rep and he told me to open the music manager. i cant find that... either way, i drag and drop mp3s from my itunes on my mac tower and they only show up in windows media player not the sprint music player. does anyone know how i can get them to show up in both?
thanx, dave

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  • daveclevr Dec 19, 2008

    thanx dr. know! it worked like a charm. got another question if you dont mind... 


    i dragged a couple files that were songs i bought on itunes and they wont play. they werent mp3s, so i the mp3 file type after i dragged them in... still didnt work. any help would be much appreciated.


    thanx again,
    dave

  • koven Jan 08, 2009

    I just did Dr. Knows best solution and still no songs are in the sprint music, library tab. Any thing you missed?

  • koven Jan 08, 2009

    i just did dr. knows advice, and did not work....anything else?

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If I'm not mistaken you need to have all files that you want show up in Sprint Music Player on the memory card in a folder that says MUSIC or AUDIO. From there open your Windows Media Player and click on Menu and then Click Update Library. Once all Songs are updated exit out of and go to Sprint Music Store. From there click on Library, then go to music note (All Songs tab). It should show you all of the songs that are available. Click on anyone and they should all load on the Now Playing screen. Try that and see if it works.

Posted on Dec 18, 2008

  • Kenny Gabriel
    Kenny Gabriel Dec 19, 2008

    Hey Dave glad that worked out for you!



    I didnt quite understand what you meant on your second question about dragging non-mp3 files. From what I did get you have to remember that being the touch is a WinMobile device all files and formats supported are the same as any other WinMobile device. If the file is any other format than what WinMobile devices can play or show or execute then it would give you an error or not work at all. Here is a link with a list of supported files by WinMo.



    Unlike RealPlayer, Windows Media Player only has specific files types it will play on its Mobile Versions. The desktop versions offer enhanced support for a myriad of other file types. If you had an iTune files such .aac or .aac2 they may not play unless you totally convert the files to .mp3 or .wav before adding it to the device. Make sure also that the titles of the songs are short (less than 40 characters) because sometimes that poses as an issue when playing songs.



    I hope I got answered that right... if I didnt shoot me an email and let me know what else you had a question about.

  • Kenny Gabriel
    Kenny Gabriel Dec 19, 2008

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