Question about Williams 2509612 Ceramic Mid-Size Heater

2 Answers

Unable To Keep Pilot Light Lit!

On the Williams 3509612 with the eletronic ignition. The heater pilot light won't stay lit! I have held the pilot light button pushed in for at least 2 minutes sometimes a little longer, but to no avail! What is causing the pilot light not to stay lit after the pilot button is released? The gas is flowing good. No problem getting the initial spark. Just when you release the pilot button the pilot light goes out! Thank you for any response!

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  • 12 more comments 
  • bikeguy Nov 13, 2007

    I have a brand new Williams monteray 35,000 btu wall heater it is only one month old. The problem started with first the heater stopped working, and the pilot light kept burning, then the pilot light went out and when I tried to relight it, I could not even get the pilot to re-light.

  • tscr1 Dec 11, 2007

    On the Williams 3509612 with the eletronic ignition. The heater pilot light won't stay lit! I have held the pilot light button pushed in for at least 2 minutes sometimes a little longer, but to no avail! What is causing the pilot light not to stay lit after the pilot button is released? The gas is flowing good. No problem getting the initial spark. Just when you release the pilot button the pilot light goes out! Thank you for any response!

  • Anonymous Feb 20, 2008

    Pilot light will not stay lit. It's brand new. The only mistake I made is that I bought the heater 1 year ago, and did not install it until recently. I am afraid I am out of luck as far as returning it or even the warranty.

  • jennndustin Oct 23, 2008

    I hate these heaters with a passion!

    I cant get my pilot light to stay lit. I have even called out a pro, he said that it may need a new thermocouple, only that is easier said than done! Having a hard time finding one for this model errrr!

  • Anonymous Nov 22, 2008

    I have this same problem.

  • Anonymous Dec 16, 2008

    I have the Williams 2509622 gas wall heater. The pilot lights, but doesn't stay lit after I depress the pilot button. Why?


  • Anonymous Mar 12, 2014

    Is really windy blowing the pilot out.

  • Anonymous Mar 15, 2014

    pilot lights but goes out when button is released

  • Anonymous Mar 17, 2014

    Followed instructions and pilot light won't stay lit when switched to on

  • Anonymous Mar 22, 2014

    ran out of propane and pilot light went out; need to relight it. the push button spark does not work.

  • Anonymous Mar 23, 2014

    The pilot light won't light

  • Anonymous Mar 25, 2014

    heater and pilot go out after short time

  • Anonymous Mar 27, 2014

    the pilot light will not stay lit. it will light for a while then it goes back out

  • Anonymous Mar 30, 2014

    Why does pilot light stay lit for 5 mins when I've turned my portable gas heater off? Model campinggaz

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I have a Williams top vent gravity wall furnace (model 5009622) and I had the same problem. I had to take the cover off the furnace -- screw on top and two at the bottom (open the access door and there is one screw on each side) to get to the reset button for the vent safety shutoff system. On my furnace it's on the left side toward the top of the unit. I pressed the little red reset button and it's been working ever since. If your furnace is properly installed and doesn't have bird's nest in the chimney, it should work fine. Good luck!

Posted on Dec 06, 2007

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Clean or change out the pilot assembly. Check for a lose connection of the flame rod at both the pilot assembly as well as the gas valve.

Posted on Aug 30, 2007

  • Chandler Ede
    Chandler Ede Sep 27, 2007

    You gave me a poor rating for my suggestion, what did you discover? Maybe I can learn from you?

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1 Answer

Williams heater model 3509612


Hold the button for 30 seconds, then release. If it goes out right away, you have a bad thermocouple. If the unit does not sense that the pilot light is lit, all of the gas is shut off, including the pilot light.

Dec 19, 2012 | Williams Heating & Cooling

1 Answer

I am trying to light my pilot but I do not know where it is located to ignite it.


Open the bottom of the heater and find the gas valve. Turn the black knob to the PILOT position mash it down and light the pilot. When it stays lit without mashin the knob then move that knob to the ON position. Then turn that green knob up.themobilian_755.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Jan 07, 2011 | Williams 2509612 Ceramic Mid-Size Heater

1 Answer

I have a Model CGN250TE.The pilot light stays lit but when you turn control valve on it stays lit for 5 seconds and then shuts right down,even the pilot light goes out.I have tried venting the room and...


I would first check the gas pressure to your furnace. Then make sure that burners are clean and watch flames when burner first ignites. I have seen burners that were dirty cause delayed ignition that would create a suction when they came on and extingush pilot and burners.
The next thing I would do is change gas valve. Thank you

Dec 19, 2010 | Williams 2509612 Ceramic Mid-Size Heater

1 Answer

Once pilot light is on by pushing the knob in. I then let out and turn to on and it will not stay lit.


You must keep the knob pressed for approx. 30 to 45 seconds in order to allow the pilot thermistor to send the low voltage signal to the gas regulator. Once you've held the knob in for this period of time, you can release it and the pilot flame should continue to burn. Give this a try and see if this works out for you.

Nov 27, 2010 | Williams 1403622 Gas Compact Heater

1 Answer

The pilot light will not stay lit, I was told


Hi, this heater doesn't have a thermocouple, it uses a pilot generator which is more reliable so I doubt you need to change it out. First thing to check is that you have a clean "sharp" blue pilot, you should be able to hear it quietly roar. If it is yellow and appears "soft", the pilot need to be cleaned. The easiest way is to use a straw or tubing of some sort to blow into the pilot, gently tapping the pilot assembly. That should clean it up and heat the pilot generator properly. Tighten the the screw terminals at the control valve to assure good electrical connections and last but not least turn off the thermostat until you get a standing pilot. Good luck and stay warm.

Jan 13, 2010 | Williams 2509612 Ceramic Mid-Size Heater

1 Answer

Williams debonair wall heater + pilot light problems


THE flame from the pilot should shoot past the thermo-couple and heat this up and make a small amount of mili- amps to prove the pilot light is lit. ..So if the flame doesn,t go past the thermo-couple it won, make mili-amps or its tme to change out the thermo-couple, They only cost lest than $8:00 and you can change it!

Dec 22, 2009 | Williams 3003622 Ceramic Wall Mounted...

1 Answer

Re Williams 3003622 Heater Please advise how to ignite pilot light.


You will first need to turn the control knob to pilot. Then depress the control knob button and hold it. Then press the push button piezo igniter several times until pilot lights or open pilot inspection cover and manually light pilot with match/lighter. You may need to hold the control knob for at least a minute. Then release the control knob and if the pilot stays lit then turn the control knob to on. If it does not light then repeat the process again.

Oct 27, 2009 | Williams 3003622 Ceramic Wall Mounted...

1 Answer

Need to turn on pilot light of Williams 3003622 serial # 400518D


Find the gas valve and turn it to pilot. (Or light) Use a long reach lighter. Light the lighter and press the knob in. Light the pilot and continue to hold the knob in for about 15 seconds. When you release it, the pilot should stay lit. If it doesn't, you need a new thermocouple. That's the small tube that the flame touches when the pilot's lit. They're inexpensive and usually not too hard to replace.

Jan 30, 2009 | Williams 3003622 Ceramic Wall Mounted...

1 Answer

How to start pilot light on williams 2509612 heater?


Push and hold the ignighter button in then light...keep holding in for a min or two let go and it should stay lit now!

Dec 11, 2008 | Williams 2509612 Ceramic Mid-Size Heater

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