Question about SanDisk Sansa e260 MP3 Player

1 Answer

While charging my Sansa Fuze it stoppedf

My cumputer does not recognize my player and it is frozen with the light on showing that it's connected.
I was charging the battery and this happened.

Posted by on

  • zandy1122 Dec 12, 2008

    trying to charge the mp3 player it got stuck and now it reading disconnected and it work do anything us what can i do to make it work again?

  • monsterlink Apr 14, 2009

    sansa fuze just froze all lit up won't shut off responds to nothing? anyone can solve this bad toy!!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Reset + Sansa Recovery Tool from Sandisk website

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa fuze is locked and will not play


You need to reset the player --- to reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

See these tips posted here on this site --- Sansa Mp3 player frozen? How to reset and
Sansa View: is not recognized by my
Solve your MP3 Player Connection Problem.
How To Download MP3's To My Player.

May 17, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer does not recognize Sansa Fuze


Hi there,

On your computer, Go to Windows Task Manager or Control Panel. Find the Device Manager. There should be a list called Plug-N-Play Devices.

Find the one that should have the driver details of your SanDisk Sansa Fuze Digital Media Player.
Right click on it and select Uninstall.

Now plug in your MP3 Player again to the computer. This time your computer should detect that your MP3 player is connected and will install the drivers for the MP3 player again.

Hope I was of assistance to you,

Cheers :)

Apr 22, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa fuze 4g isn't recognized by computer...won't charge, screen only shows "writing" screen when body of mp3 player is pressed together...any ideas?


When i plug my Fuze in the pc, it turns on, but doesnt charge, and isnt even recongnized by my pc. So i cant put anything on it and it doesnt even show up in device manager.

Dec 26, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

When I connect my Sanza Fuze to my computer the screen on the player says "Connected" but the device does not show up in "My Computer" Any suggestions


Hello,

There's a Sansa Fuze support page, see next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/

When the Sansa is not recognized by the computer, start troubleshooting using next link:
http://kb.sandisk.com/app/answers/detail/a_id/42

Need more help ? Just post a comment.

Nov 22, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Computer will not read Sansa Fuze


did you try to connect from your sanza to onboard usb don't use the front of your pc usb maybe wrong setup or wrong connecting the wire . use the usb located at back of your pc , if you connect the sanza to you pc if have words appear ( found hardware)it mean the sanza need the software driver and you unable to detect without driver..

Jul 05, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer doesn't recognize my sansa fuze


On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

Jun 03, 2009 | SanDisk Sansa Fuze MP3 Player

2 Answers

My sansa fuze wont charge


Some USB ports cannot supply enough power to charge the Fuze. I had the same problem. I worked around it by getting a wall charger from RadioShack.

Mar 15, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze 4gb is frozen on the connected screen


hold down the power and menu button for 30 seconds and it should restart it

Dec 11, 2008 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

335 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96518 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...