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here is the link to check how to remove the print head with pictorial discription www.kodak.com/go/printheadsupport you can also visit www.kodak.com/go/inkjetvideos . You need to take both the ink cartridges out first and right where you put the black ink cartridge all the way to the back of it in the plastic tray pinch in the top right hand corner and push upwards you will hear a click sound and it will be released..........to put it back in you just need to push right in the center towards back and should snap in.............m sure this would be helpful...
Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 6699..you might need a printhead replacement..
It may be one of the cartridges is defective. Try replacing the cartridges to see if the problem clears or the printer just need a little clean up. you may also try this
Step 1: turn printer off.
Step 2: unplug power brick.
Step 3: MANUALLY move cartridge carriers towards the center.
Step 4: take cartridges out.
Step 5: move carriers to the RIGHT.
Step 6: CLEAN the shiny silver bar that is connected to the carriers using a dry cloth, from left to right in one direction.
Step 7: move carriers to the LEFT.
Step 8: CLEAN the shiny silver bar that is connected to the carriers using a dry cloth, from left to right in one direction. Step 9: move carriers to the RIGHT. Step 10: CLEAN the see-thru tape that is connected to the carriers using a dry cloth, from left to right in one direction. (careful, it is delicate, clean both sides). Step 11: move carriers to the LEFT. Step 12: CLEAN the see-thru tape that is connected to the carriers using a dry cloth, from left to right in one direction. (careful, it is delicate, clean both sides). Step 13: put power brick back in. turn printer on. Step 14: put inks in.
Step 15: press check to print alignment page.
If the problem persists, possible that the printer is defective
This sounds like an advanced setting on your printer setup. When you get to the print dialog, hit Properties for your printer, then look around there for a "mirror" or "reverse" setting. Different printers use different drivers, so your configuration options are difficult to predict.