Question about RCA OPAL M4001 MP3 Player

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I have an RCA OPAL and it wont turn on

All it says when i turn it on is initializing. i dont know what that means.

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  • Anonymous Dec 13, 2008

    my screen turns blue for a second, then turns off

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The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Posted on Dec 15, 2008

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

3 Answers

Rca opal 4gb M4304-A has completely stopped functioning


Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".

It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.

Nov 22, 2009 | RCA M4304 Digital Media Player

1 Answer

Mi opal wont turn on


in the back of the opal there is a reset button try that and charge it again

Sep 26, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

Freezing up on initializing; wont charge; computer not reconizing it


Hi There

You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

May 20, 2009 | RCA opal MP3 Player

1 Answer

My 8 GB RCA OPAL wont work


try installing firmware update,can use software by click on the rca easy rip then plug in player go to picture of player click on it then click update

Apr 02, 2009 | RCA M4208 MP3 Player

1 Answer

RCA OPAL wont let me delete anything


keep trying and do not give on it keep going girl.

Apr 01, 2009 | RCA OPAL M4001 MP3 Player

2 Answers

My opal stays in initializing mode.


The website has changed to www.rcaopal.com
RCA Opal - Stuck on "Initializing"

Go to this website to reload the firmware:
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=1415&p_created=1202430585&p_sid=CwOaz8ej&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIsMTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1pbml0aWFsaXppbmc*&p_li=&p_topview=1

Note: websites are subject to change - if you go to http://www.rcaaudiovideo.com and go to the page for the RCA Opal m series, you can also find the firmware reload on that page.

Feb 20, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

RCA Opal Initializing Problem


our firmware went bad.
Just got to the RCA website.
http://www.rcaaudiovideo.com/
search your make and model
download the firmware.
Then hook you mp3 player to usb device of your computer.
After mp3 is hooked to computer
Install the newly downloaded firmware.

Oct 24, 2008 | RCA OPAL M4001 MP3 Player

3 Answers

RCA Opal won't hold charge


Make sure hold/lock is not engaged

Restart

Get the firmware upgrade from RCA website

If it is less than a year old, call RCA if these methods fail and get a replacement - hope you still have your receipt.

Jul 06, 2008 | RCA OPAL M4001 MP3 Player

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