Question about Logitech QuickCam Communicate STX Personal Web Camera

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Installation During sign in Skype can not connect. It tells that Skype has to be on the Exception list. But it is already on it.

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Re: Installation

I'm assuming by the list you mean within antispyware antivirus, trojan, firewall, and Windows defender programmes; check them all. You may have to allow it also if you are using a router in the virtual server section and open the required port.

Posted on Mar 06, 2007

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How to use skype 6.0 with logitech c-310

Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

Jan 19, 2013 | Logitech C310 Web Cam, Skype, Computer...

2 Answers

When I try to sign into oovoo it always says fail to sign in. How do I fix it?

Sign in failure can be caused not only by the camera or Skype, but also by slow connection.

You first need to make sure that your camera is functional. Please, follow these steps and open these two windows:
  • QuickCam software: Start>Programs>Logitech>Logitech QuickCam and
  • Logitech Webcam Software: Start>Programs>Logitech>Logitech Webcam Software
  • Make sure you can see yourself in the Webcam software window
  • Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
  • Sign in to your Skype, click Tools>Options>General>Video Settings
  • Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
  • Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
  • Save
  • In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
  • Check to mark the box "Let Skype adjust my audio settings"
  • Save
  • It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (


Jun 28, 2011 | Logitech Quickcam Chat Webcam

2 Answers

My eyeshot builtin web cam is not working when i am on skype

Did you try uninstalling your Skype? Maybe your Skype version is an old one (recently they launched the new version). Also, if you Skype tried to update automatically and was interrupted it can cause issues.
My suggestion is to uninstall your Skype using Revo Uninstaller, then go to official Skype website and download the latest version which you will install. They try if it works.
Other thing that might be causing the problem is your camera. Please, go to your Skype now, choose tools>options>video settings and see if Skype recognizes your cam (it will appear in drop down window). If your cam is not listed let me know to find you a solution, but first try uninstalling Skype.
I would also like you to tell me the error message you get.

Jun 17, 2011 | Logitech Webcam

1 Answer

I bought your product and it does not work with Skype. Why

Did skype say to try and update your skype and ask what webcams are compatiable they should give you a list.Hope this helps.

Jul 26, 2010 | GE 98650 Webcam

1 Answer

Is any way to get a free upgrade for my Veo webcam? My Veo Web camera does'nt work with Skype. Every I try to open my webcam with Skype I get a prompt telling me to upgrade the driver of this camera

1st You download Webcam Driver. After this install the webcam driver in the system.
Installation of Webcam Driver
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Unknown Device where yellow Question Marks sign on it.
  • Right click on it and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Brows Your Driver from the Hard Disk and click on next.
  • Driver will be install.
  • VEO Webcam Driver

Mar 01, 2010 | Veo Connect Webcam

1 Answer

I bought a Zippy's web cam , Product Name : WB CAM ACRYLIC 809. When itry 2 make a video call on Skype , the live feed is not transmitted to the other person.......wat is the problem??

so your cam is opening but not connecting..

there is two reasons

one is that your internet connection is slow...try to connect again...

two skype is the problem...recently i keep receiving comments and questions the same of your problem..

i've read some articles and post in the internet and find out that there is a problem in skpe..

We're having some problems with our sign in server, so you may not be able to sign in to the Skype application or to your account as normal.
[2009/01/21@1746UTC] If you're already signed in to the Skype application on your computer or mobile phone, you should be able to call/IM/etc as normal. This is only affecting people who aren't already signed in.
[2009/01/21@1752UTC] Our forums are experiencing heavy traffic and so access may be slower than usual. Apologies! For more updates, watch this space or follow @skype on Twitter.
[2009/01/12@2002UTC] We've made some changes which should improve things. Stand by!
As soon as I have more information, I'll update this post.

this is the post and here is the site

click here

Feb 12, 2010 | GE EasyCam Plus Webcam

4 Answers

Webcam won't work with Skype

Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

Skype Setup:
After downloading and installing Skype ( set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
Hope this helps. Bud

Apr 06, 2009 | Veo Mobile Connect Webcam

2 Answers

My veo advance connect web camera is not working properly

There is a ball on the top you can turn L&R to focus the image but you need enough light to get a decent image.

Oct 05, 2008 | Veo Advanced Connect Webcam

1 Answer

Microsoft Life CAm does not work.

Normal 0 Start Skype ThenGo to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
Hope this helps. Bud

Jun 04, 2008 | Microsoft LifeCam VX-1000 Webcam

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