Question about Xerox WorkCentre PE16 All-In-One Laser Printer

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Scanned images include darker strips

Hi, lately my PE16 scanned images include darker strips, as if the scanner-head lighting has segments of alternating luminosity. The picture is otherwise OK. Any ideas? Thanks!

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Re: Scanned images include darker strips

Hi, Clean the small scannerglass. every dot on the small slass becomes a stripe.

Posted on Mar 04, 2007

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How do you fix blank copies on a canon ICD 1320?

A scanners is made up of the following basic hardware: (that is, as long as it is of a CCD design)
1.) The scan head, which contains a lamp (could be a standard fluorescent type, a cold cathode fluorescent type, or xenon type),
2.) Mirrors (two or three depending on manufacturer design),
3.) a lens,
4.) a color filter,
5.) a Charge-Coupled Device (CCD);
6.) a step motor which operates the scan head through the use of a 7.) belt,
8.) gears,
9.) and a stabilizer bar.
10.) the power supply;
11.) control circuitry;
12.) and interface ports (parallel, scsi, usb, or firewire)

Then there is the software driver- necessary for the computer to communicate with the scanner. The common language most scanners use is TWAIN. This driver acts as an interpreter between any software application that supports the TWAIN standard and the scanner; like Adobe Photoshop or Acrobat, and others.

There is also firmware (permanent software programmed into a read only memory chip)

And any additional software that came with the scanner (i.e. scanning utility and an image editing application)

Any of which could necessitate updating.

The other design type of scanner is the CIS- Contact Image Sensor. The hardware difference between this and the former is in the image sensor mechanism. It replaces the CCD scan head altogether. Instead, the CIS uses rows of red, green, and blue L.E.D.s and image sensors (between 300 and 600) that cover the entire width of the scanner glass; so when an image is scanned, the LEDs combine to create a white light and the illuminated image is captured by the row of sensors.

I would surmise, based on the limited info you posted, you may need to replace either the lamp or the entire scan head. But to be sure, you'll need to obtain the service manual for your printer/scanner and go through the troubleshooting procedures to evaluate the condition of the scan head.

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Why are pages scanning with lines running through them, but printing perfectly fine?

Try cleaning the rollers. Usually you have to remove the cartridge to get to the rollers that moves the paper.

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How do I change the default file format from Jpeg to PDF on a xerox M24??

The following information provides an Overview of the Printer's available Scan Settings. 1. To enter the Scan mode, from the Printer's Main (Copy) Screen press the Menu button.
2. On the two-button selection screen, press the right-hand Scan/E-mail button. Note: If you press the lefthand "Copy" button by mistake you will be returned to the Main (Copy) Screen. You will then have to press the Menu button again to return to the two-button selection screen.
3. The Scan screen consists of three Tabs, with each Tab displaying a number of feature settings. From left to right, the three Tabs are labeled: Basic Scanning, Scan Options, and Image Quality/File Format.
4. When the Basic Scanning Tab is selected, three columns of settings are displayed. The first (left-hand) column of settings contains four "Output Color" selections, including: Auto, Full Color, Grayscale (256G), and Black. The second (center) column of settings displays four scan resolutions. The available selections include: 200 dpi, 300 dpi, 400 dpi, and 600 dpi. The third (right-hand) column of settings displays "2 Sided Original" selections including: 1 Sided, 2 Sided (H to H), 2 Sided (H to T), and More.... If you press More..., a screen displays with two setting selection buttons on the left, enabling you to select either 1 Sided or 2 Sided. If you choose 1 Sided, you can select an original orientation of Head to Top, or Head to Left. If you choose 2 Sided, two additional orientation buttons (Head to Head, and Head to Toe) become available for your selection. Note: To support "2 Sided" (Duplex) Scanning you will need to use the Printer's Duplex Automatic Document Feeder. When changing or viewing More... settings, press the Save button to save setting changes, or the Cancel button to exit the current screen without saving changes.
5. After an Output Color is selected from the first column of the Basic Scanning Tab, and the Image Quality/File Format Tab is pressed, a screen is displayed allowing you to choose and configure the settings for Original Type (Text & Photo, Text, Photo), Image Compression (High, Normal, Low), Contrast, File Format, and Auto Exposure.
- Press the Original Type button to select the most effective scanning for your original image type. Options are Text & Photo, Text, and Photo. - Press the File Format button to select your scanned file format. Options are TIFF/JPEG, JPEG, DocuWorks, and PDF. - Press the Lighter/Darker/Contrast button to adjust scanned image density (lightness and darkness) and contrast. Use the supplied arrows to make the desired setting adjustments. - Press the Image Compression button to set the degree of data compression, used especially with JPEG scans. Options are High, Normal (default), and Low. - Press the Auto Exposure button to enable or disable this scanning feature with the ON or OFF buttons. When changing or viewing settings, press the Save button to save setting changes, or the Cancel button to exit the current screen without saving changes.

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1 Answer

How do i scan?


1. Please power on the scanner.

2. Place the document to be scanned in the scanner face down and close the lid.

3. Start the word processor.

4. In the File menu you will find an option to either scann a document or Import from scanner. Use this and start the Scan Document.

5. First you will get a rough scanned image. Set it right for everything to be scanned by using a dotted rectangle on the scanned image. Once that is done, then use the SCAN option and you will get the final scanned image.

6. Save it to a folder.

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1 Answer

There is a Black thick strip coming along while scanning what might be the problem

Something is stuck on your scanner "glass". This is a small strip of glass about an inch wide that runs from one side of the scanner to the other. If you open the panel where the documents are fed in to be scanned you should be able to see the glass. Sometimes a small flashlight comes in handy. Once you located the strip you can clean it with a cloth that has a bit of glass cleaner sprayed on it in the area you are using. Most of the time a general cleaning will take care of the line. If after cleaning the line does not go away then look at the image of the scanned document and use the original as a guide by placing it the same way in the machine that you placed it originally. The area of the document where the line is being created will guide you to where the area of the scanner glass is creating the line. Concentrate your cleaning effort in that area.
Good Luck and Thank You for using Fixya.

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Scanner is jammed

There is usually a scanner lock button on these units, either located under the Auto feeder on the left side, or on the left side of the machine

Jul 17, 2009 | Xerox WorkCentre PE16 All-In-One Laser...

1 Answer

How to scan with mac

    1. Connect a compatible scanner to your computer. A list of compatible scanners is available in technical document 107203 "Mac OS X 10.2: Scanners Compatible With Image Capture "

    2. Install any necessary software drivers that came with the scanner.

    Note: Not all scanners require the installation of additional software drivers.

    3. Turn on the scanner.

    4. Press the scan button on the scanner. See the documentation that came with the scanner for specific instructions. Image Capture opens automatically and a preview scan appears.

    5. Select the area of the image you want to scan.


    Figure 1 Preview image with area to be scanned selected

    6. Click Options in the toolbar to adjust settings specific to your scanner.


    Figure 2 Options icon

    7. Adjust any settings in the drawer that appears.

    8. Click Scan.
The scanned image is saved in your Pictures folder in your home directory and opened in Preview.

Note: These are the default options. They can be changed in the Image Capture toolbar.

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1 Answer

When images are scanned there is a black line down the middle of the image when it comes up on the screen. what's going on?

is this a flat bed scanner?? i'm guessing not. if its not you need to clean the thin strip of glass underneath the feed section of your scanner. use a clean soft cloth with some alcohol.

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Facing copying problem from scanning section

Although you didn't specify the scanner model, this solution should work.

If the scanner has a top feeder, open it.

You will see a thin strip of glass, either to the left, or right of the large scanner glass.

There is most likely a small spec of ink, white out, etc on it.

Clean the strip glass with rubbing alcohol and the line should go away.

Apr 09, 2008 | Printers & Copiers

1 Answer

Problem in scanning

Your scanner glass, mirrors and lens need to be cleaned.
There is an adjustment you can try.
Press in order. Menu #1934. That will enter diagnostics.
On your menu scroll around to find maintenance, then scroll to Shading adjustment.
Place 5 pieces of paper on the glass and press enter until it runs the shading adjustment. That is the scanner calabration.
That can help. But most likely the mirrors and lass are hazy.
Unlike an old copier where dirty optics showed up as a dark image, dirty scanners see less light reflected from your document and therefore print out what they see which can be streaky, faded and very very poor gray scale.
If you want me to I can send you the steps in disassembling that machine, but it does require pretty much disassembling the machine and that scanner head, you can break the lamp easily.

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