Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Brother FAX 4750e - Fails to access 2nd tray

THe scanner portion has a defect, so this unit is being used as a printer. When trying to print to the lower tray (2) which has legal paper, it will not select that tray even with settings on "auto". When you try to specify the lower tray manually, you get the following message:

There are one or more conflicting settings.
One of the conflicting settings is:
Paper Source:Lower Paper Tray
Lower Paper Tray:Off

Resolve conflicts automatically for me (radio button at start of line)
I will resolve the conflict myself (radio button at start of this line)

However, no combination of re-setting the settings on the machine or changing via the driver force it to go to tray 2. Emptying tray 1 of paper will force it to use tray 2. I can't get it to work any other way.


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Posted on Jan 02, 2017

  • 186 Answers

SOURCE: Brother 1270E won't receive faxes

make sure the phone line is plugged into the port marked "line" not "phone"

Posted on Jun 21, 2007

Guru Guy
  • 95 Answers

SOURCE: paper jam inside

You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck

Posted on Dec 27, 2007

SOURCE: no longer prints envelopes from manual paper feed

you need to change driver configuration
very easy


Posted on Apr 18, 2008

  • 101 Answers

SOURCE: Brother Intellifax 4750e with black line (1-1/2" wide on right)

The drum is scratch ,or there is a paper jammed .

Posted on Apr 22, 2008

  • 2120 Answers

SOURCE: Brother 4100e Fax Problem - Caller ID won't work with Fax Machine

Usually, fax machines don't have caller ID capability.. If the sender's fax number appears on the faxes you receive, it's just that they have programmed it into their fax machine as a header.

Posted on Sep 12, 2008

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The printers memory may be full depending on the type of documents they are printing. The first and most simple step is to unplug the power cord from the back of the unit for 30 seconds, put your finger on the stop key while plugging the unit back up and continue holding the stop key until the time and date are back on the display of the Brother unit.

If that does not work unplug the USB cable from the PC. Unplug the power cord from the unit again. Put your finger on the menu key first and then plug the unit back up. You want to hold the menu key unit the until the LCD says maintanence and all the lights are flashing. Let the menu key go and press the number 82 and will give you an error code. If the error code is 00 then there are no errors. If there is an error code record it and contact brother or check a service manual if you have one. Most laser products all have the same error codes with Brother.

To reset the unit press stop and then 91, this will reset the unit and all faxes or print jobs will be lost. This should clear the issue.

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