Question about Jenn-Air JSD2695KES Side by Side Refrigerator

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No water at the door

When calling for water dispensing at the door nothing happens. Does it have anything to do with the bi pass valve?

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Water valve can be defective

Posted on Dec 11, 2008


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Posted on Jan 02, 2017


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I used the water dispenser and when done it wouldn't shut off. This is an inside of the unit dispenser. How do you fix this?

Your unit has a inlet valve that the supply of water flows to..This valve splits between allowing water to either the dispenser or the icemaker..This valve may be sticking open allowing water to keep flowing to dispenser..Google Model # w/problem to find location and part#..or call your local appliance repair company

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No ice in ice maker, no water in door.

check back to source for crimped or blocked pipes. If you can not see anything try removing the pipe and pass air through it, if you find resistance (when valves are open) you may have a frozen/crimped pipe.

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I have a water/ice dispencer in the door of a side by side Whirpool model no. GS2SHEXNT00. The water dispenser leaks, sometimes a large run of water other times just a drop. I took the front cover off the...

Heat from the night light will deteriorate the plastic tubing of the dispenser. Cracks in the tube will allow water to go out the side of the tube as well as in the glass you're filling. There are repair kits available from online appliance parts companys.

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1 Answer


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. .
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad.

Nov 03, 2010 | Maytag Refrigerators

1 Answer

Water dispenser in door

If the water is also going into the ice maker then the water inlet valve on the back where the water supply connects is bad. It's opening both valves or leaking across when the ice maker call for water. Does water go to the ice maker when you try the water dispenser. If not the wires on the valve may be on the wrong plugs. Swap them around and see what happens.

Jan 24, 2010 | Frigidaire FRS26R4A Side by Side...

1 Answer

I have an old Kenmore 26 side by side that dispenses water and ice. At one point it stopped producing ice and dispensing water. I changed the inline filter and it worked perfectly. Happened again shortly...

It sounds like you need to replace your water inlet valve , it is a dual valve for ice and water in the door and they go out often , the solenoid is not opening anymore , it is located where you hook up the water line.
Let me know if you have any other questions.

Apr 10, 2009 | Whirlpool GD2SHGX Refrigerator

1 Answer

Water dispenser stopped working

Check the voltage at the solenoid valve at the back of the refrigerator where you supply water to the unit. Put your voltage meter on the two wires going to the valve with the largest hose on the output of the valve. The smaller one is for the ice maker. If when you press for water on the front of your freezer door and there is voltage at the valve, replace the valve. Good Luck, Eric Campion

Feb 21, 2009 | GE Profile Side-By-Side Refrigerator with...

2 Answers

GSS25LGMF WW Will not dispense ICE or Water, lights are on

Hi, I have had a similar situation. In my case the filter needed to be replaced. Otherwise the water solenoid is bad or clogged. And check the water supply valve. Best of luck. , Tim

Feb 13, 2009 | GE GSS25LGM Side by Side Refrigerator

1 Answer

Ice maker working fine - Water dispenser nto doing anything

hi there,

sounds like the water valve may be the culprit.

can you provide the model # off your fridge please?

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