Question about SanDisk Sansa e250 MP3 Player

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Is frozen and has the Bad Track on it and I can't make it work

I connet it to bust the battery then after I wanted to listen and the first song that played before now has a Bad Track on it and I try to make it work but it's frozen and I don't know what to do.

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  • Anonymous Dec 11, 2008

    my player was in the middle of a song when it froze and went into bad track

  • Anonymous Jan 16, 2009

    I have this same issue. In the past when it has happened, I had to let the battery go dead. This is bad timing on most occasions!

  • Ajax69 Jan 16, 2009

    My Rhapsody player would not recognize the device for some reason. They told me to re-format it and when I did that and went back to look for tracks, I clicked on one,(the message had said all would be deleted), and got the bad track message. It's frozen there and looks like the battery will just have to run out before anything else can be done. This is really the first problem I have had with this in over 2 years of owning it.

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Let it run out of battery!!!!

Posted on Dec 11, 2008

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My dad tould me to use Windows Explorer instead of Windows Media Player to delete the files.
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"Bad Track" Messages on e260


You have songs that may be protected or the wrong format for your device.
delete the bad song and download another copy from a different source and try it.
This is not to uncommon due to different file formats and protection in the song files
When you rip songs from another device often some won't load or play in another device
especially if they are paid for songs.

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Bad track and is frozen


I think that what u could do is try to reset it. To do it. Slide the power button and keep it in place for about 10 seconds. It should turn itself off. Then turn it on the usual way

Mar 18, 2009 | SanDisk Sansa Fuze MP3 Player

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To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
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P.S.Please rate accordingly...
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Aug 20, 2008 | SanDisk Sansa e200 MP3 Player

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It says "bad track" and shuts off while connecting to my computer.


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May 17, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa disk e 260


I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....



May 14, 2008 | SanDisk Sansa e260 MP3 Player

5 Answers

Frozen


You can put it into recovery mode and you should be able to fix it. First download this from the SanDisk Website; http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Next, put your device into recovery mode. - turn the device off (hold button for 20 seconds) - slide the 'hold' switch into the hold position - press and hold record button while connecting it to the PC. Keep holding button until you see new hardware found on the PC. Then run the recovery tool from sandisk. Make usre you select "format" when prompted, this will erase all of the information on the device, as well as, install an older version of the firmware. Best of Luck.

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try taking off the back plate and take out the battery then put it back in and turn it on

Feb 08, 2007 | SanDisk Sansa e250 MP3 Player

5 Answers

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Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith

Jan 27, 2007 | SanDisk Sansa e260 MP3 Player

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