Question about RIM BlackBerry Pearl 8120 Cellular Phone

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My pearl 8120 automatically deletes messages and call logs on my phone

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This is caused by the low memory manager on the phone. If there is not enough available memory to run programs, it will automatically delete things to keep itself running smooth.

1. Change default storage to SD card.
2. Transfer any uneeded files to a computer using blackberry desktop manager.
3. Clear the browser cache and cookies.
4. Set the blackberry to use less memory for picture allocation. No more than 2 mb.
5. Remove unused programs like games and apps.
6. Remove unused language support.

Posted on Feb 28, 2009

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Mine was doing the same thing. I called ATT and was told to remove and reinstall the battery and the sim card making sure the sim was in tightly. once i done this it hasn't happened again

Posted on Dec 11, 2008

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2 Answers

Blackberry Pearl 8120 spontaneously deletes sms and call log


STEP 1 : First check for the free space in the handset

  1. selece the option icon in the main menu
  2. scroll down and then select memory
  3. check for the free space in the device.If the memory is full then delete some application.
After doing all the above steps with out switching off the handset remove the batery and sim after few seconds reinsert them again.
For refreshing the handset .


STEP 2:
Check the old messages are deleting are new one if old messages are deleting then follow the below steps.
  1. Select the message icon from the main menu
  2. Press menu button and select the Option
  3. Select the general option
  4. scroll down and select KEEP MESSAGES as per your wish (30days, 15 days, forverer)
  5. After selecting any one of the option press menu button and select save .
if you select 15 or 30days the old messages will delete after 15 or 30 days.
If you select forever till you delete the messages it wont delete untill you delete them.

After doing all the above steps with out switching off the handset remove the batery and sim after few seconds reinsert them again.
For refreshing the handset

Step 3:
if the messages and call logs are deleting in between then there is problem in the handset software.You have to take the backup and then reinstall the software of the handset.

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2 Answers

Texts and call logs deletes themselves every couple minutes


This is a known software issue on the Pearl, which can be fixed with a software update. You can download the latest software (currently the 4.5 software) from either www.blackberry.com or www.vzam.net/blackberry

Jan 28, 2009 | Verizon Communications BlackBerry Pearl...

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