Question about Magellan RoadMate 700 GPS Receiver

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Magellan Roadmate 700 freezes up

I have had a Magellan Roadmate 700 for 6 years now and I love it. The problem, now, is that it tends to 'freeze' or lock up on the map screen in the middle of a trip. I usually have to unplug the power and restart and sometimes it will do it again after I'm into the trip a few miles. Is there a solution or something I can have checked. I can't believe how much cheaper they are now - I paid $1000 6 years ago! Please advise ........ thanks! Geoff (Jeff) Magnani Magnum Reproduction Services - Owner

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  • Geoff Magnani Mar 04, 2007

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  • 86 Answers

Try resetting user data. At user menu, press "-" zoom out and repeat button at same time. select reset user data, it will reboot automatically, then check to see if it is any better. If not, hopefully the software came with your unit and you can re-install it. Good luck and let me know if you need help with the installation. Daniel

Posted on Mar 15, 2007

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Hussam.. I believe the newest software upgrade you can get for the 700 is version 4.32 which is the same version used on the 760's. The maps are stored on the hard drive, so I do not think a reset will help but here is how it's done. 1. At the user select menu (first screen to appear after initial turn on) hold down the zoom out key (-) and the repeat button (on top of your unit). 2. Once at the "secret" menu, select reset user data. This will reset all of your personal information from the unit. All of your POI's will be deleted as well as your user name (which you can re-create of course) 3. Your unit will re-boot automatically and that's how you reset your unit. Like I said though, I do not think this will revive your maps. If you have the maps on a DVD-CD then you can reload them that way, otherwise send it to the Fort Worth, Tx repair center and they have the proper program to load data directly to the hard drive. Good luck! -Daniel

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1 Answer

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Jossie, The cable that connects your hard drive to your main board could be loose. If it's not loose, then it's your hard drive. The only thing you can do (if it's not the cable) is send it in for a new hard drive. Unsure what the costs will be but the magellan logo screen is produced from memory on the main board while anything after that is when the hard drive takes over. -Daniel

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